Reviews (54)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
July 14, 2021

Customer guru NPS gives a good general over view of customer satisfaction. It would be helpful if we were able to follow up on the feedback and ask "why do you feel this way" which would give deeper insight.

Napier-uk
United Kingdom
7 days using the app
Edited July 8, 2020

Straightforward, good UX. Would recommend to others, I especially liked the simplicity of the analytics. Y

Ooni United Kingdom
United Kingdom
About 2 years using the app
Edited August 14, 2020

Easy to configure. Working in less than 5 min. Great app for improving customer experience in our online store.

Casa Moda
Chile
About 22 hours using the app
Edited December 9, 2020

easy to install and use. Would be awesome to be able to archive scores rather than deleting them. nice dashboard feature

Summerboard
United States
5 days using the app
March 14, 2017

Great app that's easy to set up and super smart in its execution. The automated emails it sends are well designed and easy to use.

Arriveclothing
United States
3 months using the app
Edited September 22, 2018

Awesome app! Would like to see it integrated with Facebook & Google reviews and be able to embed a slider of those reviews.

Thanks!

Balloonexpress
Canada
About 1 year using the app
May 22, 2017

Super fast results. I was barely questioning the pricing plan two minutes into installation when i received about 10 reviews instantly.

Conjurings Of A Witch
United States
About 21 hours using the app
May 31, 2018

Good app. You will get tons of reviews because of this! I had about 12 in my first week of using! Most reviews may be brief but atleast its something!

Toallmyblackgirls
United Kingdom
Over 1 year using the app
August 19, 2020

Excelent app, it lets you be on top of your costumers experience. We use it with the slack integration, which makes it very accesible in terms of data.

Limonada
Chile
About 2 months using the app
August 11, 2017

It will give you a really good insight into what is happening with your site. I wish we got this 2-3 years ago. Probably, would have lost less customers.

Purblack Live Resin
United States
3 days using the app