The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Customer guru NPS gives a good general over view of customer satisfaction. It would be helpful if we were able to follow up on the feedback and ask "why do you feel this way" which would give deeper insight.
So far it is very easy to use. VM of the website is better ands resulted in a better user interface for us
easy to install and use. Would be awesome to be able to archive scores rather than deleting them. nice dashboard feature
This app was so helpful and useful! It was straight to the point and even had a step by step for how to integrate to Shopify. LOVED IT! Check out my testimonials page on my site www.TheRealBossyApparel.com
Very easy to install and to use. It is very usefull to my business. I would totally recommend it to my friends
Since I've started using Customer.guru, the number of reviews received from customers has increased significantly. Love the simple design
An excellent summary of insights and a good overall indication of product and service to help continuously improve.
I really love the customer support! They helped me figure out some tech issues right away! I can only recommend
This app helps me check customer experience and make additional changes based on these data. Very useful for my store. I'd recommend it to everyone, especially the new comers
Useful and simple..does the job. Creating surveys is a fast process. Highly recommend to everyone running an online store