Reviews (195)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.

January 17, 2018

decent, easy to use. a little too pricey though.

Kames Boutique
United States
8 months using the app
April 3, 2020

PEnding to use it more! But until now is okey! I like it, it's super intuitive and friendly to set up

Tropicfeel
Spain
7 months using the app
January 19, 2018

still trying to get around it

Daniis Delights
United Kingdom
4 months using the app
April 12, 2017

I like the app but I thought the survey was sheduled for tomorrow but it went live right away for some reason. Also, the email I supplied for replys didn't take. We are getting replies, but on the wrong email address.

Caribbean Spice Belize
United States
3 months using the app
December 1, 2017

Good app, but the price is very high

E Bridge Shop
Brazil
2 months using the app
Edited June 20, 2020

Expensive
and why do I have to do 100 characters?
and why do I have to do 100 characters?
and why do I have to do 100 characters?

Avino
United Kingdom
About 1 month using the app
August 7, 2017

Great app. The only reason I can't give it 5 stars is the price. It would be better if there were a pricing tier between the free level and the USD50/month for 1,000 surveys.

Pump Hair Products
Australia
About 18 hours using the app