Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized ...
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Awesome app. Would suggest a little bit more customization of the email template for better branding, CSV export of data, and NPS by segment rather than just the graphs.
Excellent customer service and support team!!
Great customer service! The app is very easy to set up and use.
As soon as we came across this app whilst searching for some kind of review app for our Shopify shop, I knew it suited our customer base...who are modest, older, sophisticated and not inclined to wanting anything with tooters & bells on - something like the latter would most likely make them react negatively to the whole idea of being approached for feedback! Then we saw Customer Guru and their ...
Great easy to use app. Have had better results than other apps.
So far we are loving it! It shows really well on our site. Really helps with customer follow-up. You should try it for your store.
App is working well.
Support may be slow sometimes but overall helps you understand what's going on.
simple and works pretty well. I was looking for a solution that works in Brazil and can be submmited by email.
Muy buena, obtienes comentarios de tus clientes, que te ayudan a mejorar tu servicio.
Excellent. Very easy to use and straightforward