Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.
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Awesome app! Would like to see it integrated with Facebook & Google reviews and be able to embed a slider of those reviews.
Thanks!
Nice little app. Easy to install and use. Would recommend to any small site starting up and wanting to create a good impresion.
Fabulous!! Great support, great app, total satisfaction!! Well done guys
Great app i absolutely love it
Excelente aplicacion, se nos hace muy interesante para atender la satisfaccion al cliente!!
Excellent App! A Must Have App!
I've had other review survey apps and received very little responses. I just installed this and 2 orders have already responded. It must be the simple approach. I like it! Also, the customer service....prompt, courteous, professional. Much appreciated. Juraj helped me out. :D
Tried several feedback apps, but most of the reviews receiving from Customer.guru!
I am a Net Promoter Certified Associate and I must say this is the best product I have found for integrating an NPS program to an E-Commerce store. The support team responds quickly and takes proactive steps to help you get your account ready, and survey distribution couldn't be easier. The data is clearly organized and makes creating specific views of customer segments simple. HIGHLY RECOMMEND!
Excellent app, excellent customer service, good way to hear the voice from your clients.