Customer.guru Net Promoter NPS , 195 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to collect and integrate customer feedback, providing valuable insights for improvement. Its automated email system and customer segmentation feature are efficient, leading to increased reviews and improved customer relationships. The app's tracking of the Net Promoter Score (NPS) is a valuable tool for understanding customer experiences. Many merchants also commend the quick and friendly customer service.
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Awesome app! Would like to see it integrated with Facebook & Google reviews and be able to embed a slider of those reviews.
Thanks!
Nice little app. Easy to install and use. Would recommend to any small site starting up and wanting to create a good impresion.
Fabulous!! Great support, great app, total satisfaction!! Well done guys
Great app i absolutely love it
Excelente aplicacion, se nos hace muy interesante para atender la satisfaccion al cliente!!
Excellent App! A Must Have App!
I've had other review survey apps and received very little responses. I just installed this and 2 orders have already responded. It must be the simple approach. I like it! Also, the customer service....prompt, courteous, professional. Much appreciated. Juraj helped me out. :D
Tried several feedback apps, but most of the reviews receiving from Customer.guru!
I am a Net Promoter Certified Associate and I must say this is the best product I have found for integrating an NPS program to an E-Commerce store. The support team responds quickly and takes proactive steps to help you get your account ready, and survey distribution couldn't be easier. The data is clearly organized and makes creating specific views of customer segments simple. HIGHLY RECOMMEND!
Excellent app, excellent customer service, good way to hear the voice from your clients.