Reviews (195)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.

November 30, 2017

great app for getting customer reviews , a must for all new websites

Pathpavers
India
Over 2 years using the app
June 22, 2018

If you really want to validate your store and your service this is the best way to do it. One simple question with great power, delivered and automated by a great APP full of options.

Do It Center Panama
Panama
Over 2 years using the app
Edited April 10, 2019

Very powerful and simple app, a great way to hear and understand the customer experience in our service level!!!

Sempre em Casa
Brazil
Over 2 years using the app
Edited October 30, 2018

The app works well - the UX for the customer is nice. Easily customisable. The reporting section is a bit hard to find (hidden in integrations) but lots of flexibility as CSV downloads. Think dashboard should show lifetime NPS as well as rolling 14 days. The monthly charge is expensive though for this kind of app

Seven Feet Apart
United Kingdom
Over 2 years using the app
December 11, 2017

Love it, very easy implementation! Did email my customer database within the first hour.

Wigscom
United States
About 2 years using the app
May 15, 2017

This app is really very good and useful. We'll know what our customers think about our services and products instantly. Keep it up !

Indian Art Villa
India
About 2 years using the app
Edited September 22, 2018

Awesome app! Would like to see it integrated with Facebook & Google reviews and be able to embed a slider of those reviews.

Thanks!

Balloonexpress
Canada
About 2 years using the app
April 18, 2020

Nice little app. Easy to install and use. Would recommend to any small site starting up and wanting to create a good impresion.

Amber Grove
Australia
Almost 2 years using the app
June 19, 2018

Fabulous!! Great support, great app, total satisfaction!! Well done guys

Arts And Crafts Pop Up Shop
Australia
Almost 2 years using the app
May 22, 2018

Great app i absolutely love it

Major Vapour
Australia
Almost 2 years using the app