Reviews (195)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.

May 31, 2018

Good app. You will get tons of reviews because of this! I had about 12 in my first week of using! Most reviews may be brief but atleast its something!

Toallmyblackgirls
United Kingdom
Over 1 year using the app
November 26, 2018

I love using this app for my business because I get insight from customers that is honest. If they give me a low score, I can reach out easily to fix the issue and when they give me a high score with comments, it's there for everyone to see...encouraging more customers.

CakeFaceSoaping
United States
Over 1 year using the app
July 18, 2020

Great app, helping us to develop better relation with clients. User friendly and easy to configurate.

Barthelemy
Brazil
Over 1 year using the app
August 27, 2017

Very useful app. :P Highly recommended!

Diagnose Software
Ireland
Over 1 year using the app
June 16, 2017

so far working good, and we start getting some feedback from customers.

Sasha Spot
United Arab Emirates
Over 1 year using the app
May 31, 2017

great way to gauge your customers thoughts about your service and evaluate areas in your business that might need attention

Sftf
United States
Over 1 year using the app
March 21, 2018

Great app, it works as predicted.

4senses
Belgium
Over 1 year using the app
April 21, 2017

best app for measuring of customer satisfaction, I recommend to try it

Bestafe
Slovakia
Over 1 year using the app
September 29, 2017

great app
but i dont like this statement:

"There’s something missing from your review:
Your review is too short. Enter a comment that is at least 30 characters
"

Dxfforcnc
Egypt
About 1 year using the app
August 2, 2017

Super simple NPS implementation at a great price point with clean integrations.

Acehackware
United States
About 1 year using the app