Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to collect and integrate customer feedback, providing valuable insights for improvement. Its automated email system and customer segmentation feature are efficient, leading to increased reviews and improved customer relationships. The app's tracking of the Net Promoter Score (NPS) is a valuable tool for understanding customer experiences. Many merchants also commend the quick and friendly customer service.

April 15, 2020

simple and works pretty well. I was looking for a solution that works in Brazil and can be submmited by email.

ORIBA
Brazil
About 21 hours using the app
November 12, 2019

Simple and efficient! It is a great tool to measure customer satisfaction and be create reactive customer service with dissatisfied customers. Also a good way to measure the brand sustainability.

boobam
Greece
About 19 hours using the app
June 19, 2020

very easy to use, but i wish they had an app to monitor everywhere. but despite that, it is very practical

Milibone
Chile
3 days using the app
June 26, 2018

Ainda estou finalizando algumas configurações.
Estou com altas expectativas!!

Mary Very
Brazil
About 1 hour using the app
August 7, 2017

Great app. The only reason I can't give it 5 stars is the price. It would be better if there were a pricing tier between the free level and the USD50/month for 1,000 surveys.

Pump Hair Products
Australia
About 18 hours using the app