Reviews (195)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.

Edited August 14, 2020

Easy to configure. Working in less than 5 min. Great app for improving customer experience in our online store.

Casa Moda
Chile
About 22 hours using the app
November 12, 2019

Simple and efficient! It is a great tool to measure customer satisfaction and be create reactive customer service with dissatisfied customers. Also a good way to measure the brand sustainability.

boobam
Greece
About 19 hours using the app
June 19, 2020

very easy to use, but i wish they had an app to monitor everywhere. but despite that, it is very practical

Milibone
Chile
3 days using the app
June 26, 2018

Ainda estou finalizando algumas configurações.
Estou com altas expectativas!!

Mary Very
Brazil
About 1 hour using the app
August 7, 2017

Great app. The only reason I can't give it 5 stars is the price. It would be better if there were a pricing tier between the free level and the USD50/month for 1,000 surveys.

Pump Hair Products
Australia
About 18 hours using the app