Reviews (195)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.

August 18, 2020

Nice product for tracking reviews of our customers. Enables me to quickly respond to any complaints.

Backpacks From Heaven
United Kingdom
About 1 month using the app
August 13, 2020

Amazing app that helps me keep my customers happy. Getting feedback from them is easy and very efficient for the growth of my business. Great job!

SUSIE Ukulele
United Kingdom
About 1 month using the app
July 30, 2020

This is a very good app for starting a business! Getting feedback from customers is essential for me and I can get it easily thanks to this tool! It's also very easy to set up

Lullaby Soaps
Germany
About 1 month using the app
March 27, 2017

easy to get reviews from customers. Great app. recommend!!

Thepurebottle
Pakistan
About 1 month using the app
Edited December 6, 2019

Very easy to use app to start our NPS program on our wholesale business. Configuration is quick and we are now collecting scores! Pretty hyped with our NPS scores goals and implementation

Pet Markt Mexico
Mexico
About 1 month using the app
May 22, 2018

Small sample size, but greater insights.

Marsh Brothers Aviation
Canada
About 1 month using the app
May 31, 2018

Great app and some real useful insights.

Suppliersdirectonline
United Kingdom
About 1 month using the app
March 27, 2017

Fantastic! Highly recommend and so helpful I really appreciate all that has been done

Chichair Extensions
New Zealand
28 days using the app
March 26, 2017

Great app and amazing customer service.

Jachymfashion
Czechia
20 days using the app
Edited March 19, 2017

It's just so simple to setup. Looking forward to see what kind of impact CG has on my site

Vocablr
Czechia
20 days using the app