Reviews (195)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.

April 10, 2017

Great app! I love how easy it is to collect customer feedback, Definitely recommend.

Kayses1hr
United States
2 months using the app
June 17, 2017

This has been so helpful to get an insight into the thinking of our customers!

Cahnz
New Zealand
About 2 months using the app
February 5, 2017

This app is so easy to use. Awesome app!

Bonjour Luxx
United States
About 1 month using the app
April 24, 2017

I recommend this app as it is a very simple way to get great feedback from your customers

Skin Virtue Sydney
Australia
About 1 month using the app
March 27, 2017

easy to get reviews from customers. Great app. recommend!!

Thepurebottle
Pakistan
About 1 month using the app
Edited August 14, 2020

Easy to configure. Working in less than 5 min. Great app for improving customer experience in our online store.

Casa Moda
Chile
About 22 hours using the app
March 27, 2017

Fantastic! Highly recommend and so helpful I really appreciate all that has been done

Chichair Extensions
New Zealand
28 days using the app
November 12, 2019

Simple and efficient! It is a great tool to measure customer satisfaction and be create reactive customer service with dissatisfied customers. Also a good way to measure the brand sustainability.

boobam
Greece
About 19 hours using the app
March 26, 2017

Great app and amazing customer service.

Jachymfashion
Czechia
20 days using the app
Edited March 19, 2017

It's just so simple to setup. Looking forward to see what kind of impact CG has on my site

Vocablr
Czechia
20 days using the app