Reviews (195)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.

March 15, 2017

Thanks for this awesome app! The cutomized e-mail looks great

Kvetinyshop
Czechia
20 days using the app
Edited April 3, 2017

This app is extremely powerful and the support is also just amazing. You wont regret this. :-)

Rychlesipy
Czechia
20 days using the app
Edited April 4, 2017

The support team responds quickly - great communication

Axashirts
Czechia
20 days using the app
March 19, 2017

Easy-to-use. Jurag is really helpful!

Thefarmwear
Czechia
20 days using the app
Edited April 3, 2017

The survey is available in multiple languages, unfortunately the dashboard isn't.

Arashirts
Czechia
19 days using the app
May 4, 2017

Very impressed so far. Great integration with our website, instant validation!

Clothing Click
Australia
19 days using the app
Edited April 2, 2017

Best app to view customer satisfaction for different streams

Thommshirts
Czechia
19 days using the app
December 8, 2019

Love the simplicity of the survey email. Just installed this, but it's awesome they have a free plan. Thanks!

Bike Secrets
United States
19 days using the app
March 16, 2017

So at first I thought this was just another customer service channel. Turns out it's not about how you get data in, it's about what you can do with the data once it's in the system.

Fabiosalsa
Czechia
19 days using the app
August 25, 2018

Exellent service and very user friendly!

Goodsbyadrian
Canada
17 days using the app