Reviews (195)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.

January 25, 2018

Amazing and simple tool! Will be a huge help fine tuning our store going forward!

Dirty Racing Products Jax
United States
16 days using the app
May 10, 2017

OK, i honestly did not belive that this was important for my site. I already had Product reviews and a Norwegian pricerunner site. However i learned that my clients reply to this simple form alot more then other review types. It's a quick and effective way for me to track how happy my clients are, and to catch trends both in products, quality and customer sattisfaction.

Langlevering
Norway
14 days using the app
December 1, 2017

Great app, allows you to understand what works and what may not work.

Sweet Js Shoetique
United States
12 days using the app
May 11, 2018

Finally i found a Customers review app. Everybody try this app this is a very cool app :)))))))))))

Arm Brothers Store
United States
12 days using the app
December 8, 2017

Very happy with this app. works perfect. 10 out of 10

Retail Discount
Australia
10 days using the app
January 24, 2018

Amazing piece of kit. Very useful for learning how to make your store better and more effective.

Fruit Group Store
New Zealand
9 days using the app
March 26, 2018

so easy to use the responses from clients is great to help improve everything

Xlr8
Australia
8 days using the app
July 14, 2021

Customer guru NPS gives a good general over view of customer satisfaction. It would be helpful if we were able to follow up on the feedback and ask "why do you feel this way" which would give deeper insight.

Napier-uk
United Kingdom
7 days using the app
August 12, 2017

Great app! Easy to install,and easy to use.A very useful tool.Recommended.

Kokkekniven No
Norway
7 days using the app
August 11, 2017

It will give you a really good insight into what is happening with your site. I wish we got this 2-3 years ago. Probably, would have lost less customers.

Purblack Live Resin
United States
3 days using the app