Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.
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The survey is available in multiple languages, hopefully the dashboard will be available in multiple languages soon, too
Thanks for this awesome app! The cutomized e-mail looks great
This app is extremely powerful and the support is also just amazing. You wont regret this. :-)
The support team responds quickly - great communication
Easy-to-use. Jurag is really helpful!
The survey is available in multiple languages, unfortunately the dashboard isn't.
Very impressed so far. Great integration with our website, instant validation!
Best app to view customer satisfaction for different streams
So at first I thought this was just another customer service channel. Turns out it's not about how you get data in, it's about what you can do with the data once it's in the system.
OK, i honestly did not belive that this was important for my site. I already had Product reviews and a Norwegian pricerunner site. However i learned that my clients reply to this simple form alot more then other review types. It's a quick and effective way for me to track how happy my clients are, and to catch trends both in products, quality and customer sattisfaction.