Reviews (195)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.

August 12, 2017

Just installed and i got all but great things to say as of right now :)

Dalborg
Sweden
3 days using the app
September 19, 2016

Thank you for this great app. We are new and don’t have a lot of customers yet but after one hour of using this app we’ve received 90 awesome reviews and more just just keep coming in. This is a great way to know what your customers think and also reminds them to come back for more. It would be great to have a way post the reviews on the website as well.

Abbey Roast
United States
2 days using the app
Edited August 14, 2020

Easy to configure. Working in less than 5 min. Great app for improving customer experience in our online store.

Casa Moda
Chile
About 22 hours using the app
November 12, 2019

Simple and efficient! It is a great tool to measure customer satisfaction and be create reactive customer service with dissatisfied customers. Also a good way to measure the brand sustainability.

boobam
Greece
About 19 hours using the app
June 26, 2018

Ainda estou finalizando algumas configurações.
Estou com altas expectativas!!

Mary Very
Brazil
About 1 hour using the app