Reviews (195)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.

July 16, 2017

awesome! only suggestion: it'd be nice to sort the dashboard by ratings

Dormitup
United States
5 months using the app
June 9, 2017

Just started using but so far so good.

Imaginary Socks
United States
5 months using the app
June 24, 2020

This app is great for getting feedback from customers. I really like the design and simplicity of the app. The only drawback I see is the pricing offer - I miss an option between the free one and the $50 one - I would appreciate an alternative of survey up-to 200 customers.

Henry Top Shirts
United States
About 1 month using the app
Edited March 13, 2017

La idea de la aplicación es muy buena pero no es funcional pues no se puede mostrar en el homepage o en una página interna. PAra lograr ello hay que conocer códificar y eso limita su aplicación.

Muy limitada.

Aprecio su interés en arreglar el problema. Me contactaron y arreglaron los inconvenientes.

Fighterstore
Peru
25 days using the app
September 3, 2018

Great app very pricey for small start-up business. Need a plan for under <1000, would love to continue to use it.

Tainted Treatz
United States
16 days using the app
June 19, 2020

very easy to use, but i wish they had an app to monitor everywhere. but despite that, it is very practical

Milibone
Chile
3 days using the app