Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.
Refine
-
By rating
Love the simplicity of the survey email. Just installed this, but it's awesome they have a free plan. Thanks!
I am a Net Promoter Certified Associate and I must say this is the best product I have found for integrating an NPS program to an E-Commerce store. The support team responds quickly and takes proactive steps to help you get your account ready, and survey distribution couldn't be easier. The data is clearly organized and makes creating specific views of customer segments simple. HIGHLY RECOMMEND!
Excellent app, excellent customer service, good way to hear the voice from your clients.
Good app. You will get tons of reviews because of this! I had about 12 in my first week of using! Most reviews may be brief but atleast its something!
I love using this app for my business because I get insight from customers that is honest. If they give me a low score, I can reach out easily to fix the issue and when they give me a high score with comments, it's there for everyone to see...encouraging more customers.
Very useful app. :P Highly recommended!
so far working good, and we start getting some feedback from customers.
great way to gauge your customers thoughts about your service and evaluate areas in your business that might need attention
Great app, it works as predicted.
best app for measuring of customer satisfaction, I recommend to try it