Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.
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great app
but i dont like this statement:
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Super simple NPS implementation at a great price point with clean integrations.
Fantastic app for making sure you are doing everything you can to have happy customers. Highly recommend. Cotswoldhipster.com
very good. useful for us. nps is a good metric
Really nice tool for feedback. Helped us improve our business understanding customer pain points.
great app!
only thing is there is no way to deal with some bad review, sometimes people don't know what they do( we are hobby shop, customer purchased a model kit by themselves but turns out he has no skill to build the kit, then they give us bad review said much harder than what they expected, but that's not our problem), and sometimes some people just want to make your online store down, if we can easy to deal this kind of situation, I think all the
website owner will love this app.
So far, there is no such app can help store or online website to deal with this situation.
Awesome app and amazing customer service, thank you so much Jaraj!!
Amazing Application :),
i highly recommend it.
Super easy to use with quick and friendly customer service!
Best support ever! They really go above and beyond to figure out your issues.