Richpanel Customer Service CRM
by RichpanelCustomer Support Made Easy - Helpdesk, Live Chat, Help Center
Manage all support channels
Respond faster on Live Chat, Email, Facebook, Instagram, Phone from one simple help desk. Upgrade from Zendesk, Freshdesk, Interccom.
Know your customers
See order data next to each ticket. Send tracking info, edit orders & issue refunds without leaving the helpdesk.
Automate 50% of your support
Resolve 50% of support tickets with intelligent self-service & help center. Your agents will never have to answer repetitive tickets again.
About Richpanel Customer Service CRM
Support
- FAQ
- Developer website
- Privacy policy
- 1-415-498-1118
- sales@richpanel.com
Pricing 14-day free trial
See all pricing optionsFree
Free
100 conversations/month included
Unlimited Agents
Email + Live Chat + Facebook + Instagram
Connect 1 store
Starter
$100/month
or $90/month billed at $1,080 once per year
$25 per 100 conversations
500 conversations/month included
Unlimited Agents
Email + Live Chat + Facebook + Instagram
CONTACT FOR A FREE DEMO
Regular
$350/month
or $300/month billed at $3,600 once per year
$20 per 100 conversations
2,000 conversations/month included
Unlimited Agents
Email + Live Chat + Facebook + Instagram
CONTACT FOR A FREE DEMO
Pro
$800/month
or $600/month billed at $7,200 once per year
$15 per 100 conversations
6,000 conversations/month included
Unlimited Agents
Email + Live Chat + Facebook + Instagram
CONTACT FOR A FREE DEMO
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Emmaline Bags Inc.
We've needed a customer service solution for some time, and after reading about the self serve help desk that Richpanel offers, combined with the very positive reviews, I contacted them. We were given custom options that I think will really help us stay on top of customer service, and help us grow as a a business. I love that our customers can find answers at their fingertips, and that they will still feel that we are accessible to them if needed. All of my questions are answered quickly. These people know their stuff! They explain things very well, and offer knowledge about business growth and systems that will benefit. I am thrilled with the ease of setup and use, and it's already saving us time. Thank you to Richpanel, I look forward to our continued relationship.
Azuluna
We had some questions about some functionalities of RichPanel and reached out to the helpdesk. The helpdesk was very swift in responding to our requests, and managed to help us to achieve our goals in setting up some automation configurations within RichPanel interface. Even though we are still on the free plan, we are still getting a very quick responses from them. The level of services are excellent, and would definitely recommend others to use their services.
Shibuya Laundry
ultra fast technical support when I got a issue opening Richpanel. The fact we get 500 conversations for free and this level of service is insane to me. Definitely will keep using Richpanel for life with my current and any future business for sure.