Richpanel Customer Service CRM
by RichpanelEffortless Customer Support, Help Center & Ticketing Helpdesk
Manage all support channels
Respond faster on Live Chat, Email, Facebook, Instagram, Phone from one simple help desk. Upgrade from Zendesk, Freshdesk, Interccom
Know your customers
See order data next to each ticket. Send tracking info, edit orders & issue refunds without leaving the helpdesk.
Automate 50% of your support
Resolve 50% of support tickets with intelligent self-service & help center. Your agents will never have to answer repetitive tickets again.
About Richpanel Customer Service CRM
Support
- FAQ
- Developer website
- Privacy policy
- 1-415-498-1118
- sales@richpanel.com
Pricing 14-day free trial
See all pricing optionsFree
Free
300 conversations/month included
Unlimited Agents
Email + Live Chat + Facebook + Instagram
Connect 1 store
Regular
$350/month
or $300/month billed at $3,600 once per year
$25 per 100 conversations
2,000 conversations/month included
Unlimited Agents
Email + Live Chat + Facebook + Instagram
CONTACT FOR A FREE DEMO
Pro
$800/month
or $600/month billed at $7,200 once per year
$15 per 100 conversations
6,000 conversations/month included
Unlimited Agents
Email + Live Chat + Facebook + Instagram
CONTACT FOR A FREE DEMO
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Freshlinegrout
I would give this app 10 stars if I could! Very easy to understand and easy to use. It takes the headache out of the customer service emails. the feature I like the most is the order number gets pulled on the right-hand side of the customer's emails once you open them. They also have preloaded email templates. So basically you can reply to customers with just a few clicks. No need to write entire email reply. A top of the line app!
Buddha Power Store
We were using Zendesk before and we want a simple yet as effective multi-channel customer service platform. We also wanted an easy to understand dashboard and analytics. We were able to get all of that with Richpanel at a very affordable price. It was very easy to setup and the power replies were greate. Their support is very hands-on. Amit, Dorai,Ayush and Manoj were awesome!
TheConceptClub
Had to make a hard choice between Zendesk and RichPanel. With the free 500 conversations each month this is a no brainer! What?! Must have for any small business looking to invest in customer service.