Richpanel Customer Service CRM
All-in-one Ticketing, Help Center, Live Chat. #1 Zendesk Alt.
Key values section
All channels. One inbox.
Manage customer support on Live Chat, Email, Facebook, Instagram, Phone, SMS and Amazon from one inbox.
Save time on customer support
Design a beautiful help center and reduce tickets. Add FAQs, order tracking, return process, and product recommendations.
Get sales with Live Chat
Chat live with visitors, give product recommendations, share coupons and convert them to customers.
Richpanel Customer Service CRM
Launch date
Integrates with
- ReCharge
- Yotpo
- Aftership
- Returnly
- Attentive
Richpanel Customer Service CRM
Launch date
Integrates with
- ReCharge
- Yotpo
- Aftership
- Returnly
- Attentive
Pricing
See all pricing optionsStarter
Free
Starter
$300/month
or $250/month billed at $3,000 once per year
$30 for additional 100 conversations
Regular
$600/month
or $500/month billed at $6,000 once per year
$25 for additional 100 conversations
Pro
$900/month
or $750/month billed at $9,000 once per year
+$20 for additional 100 conversations
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The Calzone Kitchen
Always fantastic support and a truly powerful app that solves a lot of customer service issues. Forward-thinking and progressive development from the team at Richpanel. Thanks!
Aloha
Richpanel helped us streamline and prioritize our cx. As a result, we created better experiences for our loyal customers and turned cx into a revenue driver. The Richpanel team has been exceptional to work with. They take time to understand how we want to use cx, then work to build integrations and features that support our initiatives.
A Good Company
Richpanel's features are far more extensive and really allowed us to streamline and automate many of our customer service processes. It is able to connect to Shopify directly through API, so you can update orders, process refunds etc directly from the platform which sealed the deal for us. Richpanel truly helped us take it to the next level of customer service.
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