Richpanel Customer Service CRM
All-in-one Ticketing, Help Center, Live Chat. #1 Zendesk Alt.
Key values section
All channels. One inbox.
Manage customer support on Live Chat, Email, Facebook, Instagram, Phone, SMS and Amazon from one inbox.
Save time on customer support
Design a beautiful help center and reduce tickets. Add FAQs, order tracking, return process, and product recommendations.
Get sales with Live Chat
Chat live with visitors, give product recommendations, share coupons and convert them to customers.
Richpanel Customer Service CRM
Launch date
Integrates with
- ReCharge
- Yotpo
- Aftership
- Returnly
- Attentive
Richpanel Customer Service CRM
Launch date
Integrates with
- ReCharge
- Yotpo
- Aftership
- Returnly
- Attentive
Pricing
See all pricing optionsStarter
Free
Starter
$300/month
or $250/month billed at $3,000 once per year
$30 for additional 100 conversations
Regular
$600/month
or $500/month billed at $6,000 once per year
$25 for additional 100 conversations
Pro
$900/month
or $750/month billed at $9,000 once per year
+$20 for additional 100 conversations
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
A Good Company
Richpanel's features are far more extensive and really allowed us to streamline and automate many of our customer service processes. It is able to connect to Shopify directly through API, so you can update orders, process refunds etc directly from the platform which sealed the deal for us. Richpanel truly helped us take it to the next level of customer service.
WolfieChile
I loved this app for customer service and post-selling issues. This app is nice! The custom service works very fine and got all my question solved in short time. I used to use gmail like my customer service option but when you have so many customers it gets difficult, with this app i could merge all 3 of my customer services options into one, link the order, see tracking number, etc. Big time saver for stores with lots of customers. <3
Redcat Racing
Great all-in-one app and super fast customer service! Richpanel is exactly what we were looking for.
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