Reviews (250)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization features, which enhance customer engagement and satisfaction. It is praised for its affordability and high-resolution outputs, with the ability to upload personal templates. Although setup can be challenging, the app is user-friendly with a responsive support team that assists with installation and customization issues. Integration with Shopify themes is smooth, and performance is reliable. Support staff, particularly Hasan and Kamal, are noted for their helpful and efficient service.

Edited November 19, 2021

I was having trouble downloading the original png file and emailed the support team. They fixed the problem within 24 hours. The application has some minor errors, but it is not an obstacle to use. Thank you!

Moniart
United States
About 1 year using the app
Customify replied January 14, 2022

Thanks for taking the time to share your feedback with us. We always constantly do updates to fix any errors to ensure our clients are convenient using our app.

Edited February 13, 2018

Have a problem with the installation but there is Hasan help me with the installation and making sample product.

Niche Mercado
United States
13 days using the app
April 10, 2018

Great App, easiest to set up of all the product customizers using masking. Great service as well. Would definitely recommend.

Waxseals Com
Canada
13 days using the app
Edited September 28, 2019

After the App is live and customers are in use of Customify attributions from our site, there are multiple problems which Customify are not even responding, in the mean time we had to stop our Google adwords and sales campaigns.

MUNDOprints
United States
9 months using the app
Edited November 14, 2020

It's a good app, initially had a problem but the support reacted immediately and got rid of the problem. TOP PERFORMANCE

MilanRoyal
Germany
12 days using the app
Customify replied November 24, 2020

Thank you for your feedback. We would be glad to assist you if there's a need.

Edited July 25, 2018

Sadly it didn't work for me. They really didn't try very hard to help me with my template. Pity because it would work very well for us.

Ecojotstore
Canada
7 months using the app
December 8, 2017

This is a great app and the support provided (by Hasan) was outstanding. My support requests were handled timely and as promised. Hasan made sure everything was working great at Bupppy.com. Thanks Customify, thank you Hasan.

Bupppy
United States
8 days using the app
October 10, 2020

used to be a good app now it's not working at all everything is bugged I am done using this app anymore.

iiGears™
Canada
7 months using the app
Customify replied October 11, 2020

We tried reaching out to iiGears but they wouldn't respond to our emails.

August 8, 2022

I downloaded many apps for personalizing a product. I did like this one a lot & recommend anyone who is interested to download it & just toy around with it. They take a little bit to get familiar with, but worth it

ButterMakesMeHappy
United States
8 days using the app
November 22, 2017

These guys are awesome! They are quick to respond and even helped me get my first product going. Hasan was so helpful and patient with me. He made this very easy.

Very happy customer!

Dieharddino Com
United States
7 days using the app