Customify ‑ Custom Product App

Customify ‑ Custom Product App

Reviews (98)

Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 13% of ratings are 1 stars
February 6, 2026

Super App mit perfektem Support.

holzELLement
Germany
Almost 6 years using the app
Customify replied April 13, 2026

Thanks so much! 🙌 Really happy to hear you’re enjoying the app and that support has been helpful. We appreciate you taking the time to share this!

September 29, 2025

The support is always quick and helpful.

Tutto T-Shirt
Italy
5 months using the app
Customify replied October 23, 2025

Thank you for your kind feedback. We’re glad to hear our support team could assist you quickly and effectively. We’ll continue working hard to provide the best service for you.

August 4, 2025

No funciona, tengo una suscripción de 180 dlls y me aparece siempre que tengo el plan básico.

8-Bit Cyberpunk
Mexico
Over 3 years using the app
Customify replied September 9, 2025

We sincerely apologize for the issue you experienced. Our motto is to always assist our clients with any problems related to our app. However, upon checking, we did not find any support tickets or requests submitted to us, so we were unaware of the specific issue you were facing. Please feel free to contact us at any time — we are always ready to assist you.

April 2, 2024

Super application. Hasan au service client sait résoudre les bugs qui peuvênt spécifique à l'utilisation de chacun. Je recommande vivement.

L'Art du Papier Paris
France
Almost 5 years using the app
Customify replied August 29, 2024

Thank you very much for your positive feedback on our application and on Hasan from our customer service team. We're thrilled to hear that he was able to resolve specific issues related to your usage. Your recommendation means a lot to us!

Please feel free to contact us if you have any further questions or need additional assistance. We're here to help!

March 27, 2024

He helped me a lot, was very helpful in setting up the design, good communication and also helped quickly

styleyourmobilephone
Germany
About 4 years using the app
Customify replied August 29, 2024

Thank you for your kind words. We're thrilled to hear that you found our support helpful in setting up the design. It's great to know that the communication was good and that you received quick assistance.

If you need further help or have any questions, please feel free to reach out. We're always here to assist you!

June 10, 2024

I couldn't be more satisfied. Excellent app and excellent service. I totally recommend it.

memoir.
Italy
4 months using the app
Customify replied August 30, 2024

Thank you for your positive feedback! Your review energizes us to improve the app and serve with heart.

If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!

September 18, 2018

We applied this app to our store 15 days ago and it worked for all but two of those days. When we contacted tech support all we received as an answer as to why the app was not working was that they were awaiting the developer. Hasan simply wasted our time and kept telling us it would be fixed soon. All the while we wasted 16 hours of my web departments time and money.

Inkshack
United States
14 days using the app
May 10, 2018

Very frustrating app to work with. They installed the program for me and then I watched every single You Tube video trying to figure out how to do a simple text box where the letters would go in once the customer typed them in. They wasn't anything.

This was the last email I received from Kamal: "There is add text also i fix your button, but there is still some error, because your time give me headcache, but you can test using debut theme, i will work on it to solve it" YOU have a headache??? I have spent countless hours trying to get this to work. It has been several days now and nothing so onto the next.....

Violet Victoria
United States
13 days using the app
April 8, 2018

So far i am pleased with this app and their support was also great.

Alwayspersonal
United Kingdom
21 days using the app
July 5, 2019

We are just now implementing the app in our new site. It is definitely the best product customizer for our needs. The customer support from Hasan and his team has been excellent! Installation went smoothly and a few custom tweeks from their tech team have us very excited about this new addition.

Napkins Ink _ Store 002
United States
16 days using the app