Customify ‑ Custom Product App

Their support team has been super helpful with the implementation of their app on my site. I've had a ton of special requests that they have been more than willing to accommodate and help me with! I highly recommend!

Once the installation is complete, the setup process is extremely difficult. Customer support is difficult with agents who do not speak English well. Chat is provided through FB messenger and is difficult. Communications are poor from the company, causing delays and misunderstandings that could be avoided if the developer had a better grasp of communication. A basic question of business hours available caused delays and confusion because they did not know how to note the times in my country (USA). Instructional videos lack detailed instructions and are not for the same version as the most recent one. Many promises made, but the instructions were too poor to be useful. I have spent HOURS trying to make this work and use the instructions as provided, but have abandoned it as an unusable app. Frozen screens, long delays in resetting options make this a non-starter for anyone needing a working, productive app.

Hasan worked with me to set up the app so that it performed how we envisioned, even when our chosen theme wasn't cooperating. GREAT customer service and top quality app that does what it claims! If you need customization on your Shopify site - GET THIS APP!

Fantastic app, Hasan is great and answers emails immediately. Haven't made app live on website yet, but so far I can't fault it - really excited to offer the personalisation service to our customers. Thank you Hasan!

I downloaded many apps for personalizing a product. I did like this one a lot & recommend anyone who is interested to download it & just toy around with it. They take a little bit to get familiar with, but worth it

So far this App has been great. I tried a couple of other customizer tools prior and all of them were missing one thing or another. Customizer has everything I needed already built and best of all their customer support is very good and responsive so if you do run into a something out of the ordinary the support team is a click away. Give it a try, spend some time, and it'll fit your needs.

I really like this app as it was quick to get working and the customer service is awesome, almost instant replies. The app is very limited thou, would like to massage the app to fit the needs of my site. Would be nice if you could turn some features off and adjust more. Not being able to choose PT instead of PX is troubling. The app does not send back the base color code, just the font color. With a few more options as mentioned this app could be almost perfect, at least for my site

Wow! Customer support is AMAZING. We had very specific requirements for our custome products. Hasan went above and beyond to create customization specific to our product needs. Fast and detailed responses.

Very nice app and really good support!!

Absolutely outstanding customer service, we had a few issues with the installation of the App but after sending a message Hasan was more than happy to help. Hasan went above and beyond what was expected, the response time was fantastic and we are really looking to implementing this to our shopify store. The software is far more professional looking then any of the other customise product apps available. This is a real game changer for the items we sell thank you so much Hasan!!