Reviews (104)

Overall rating
4.2
Counts per rating level
  • 77% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through customizable products like apparel and engraved items. It excels in handling complex customizations and supports high-resolution outputs for further customization. The customer support is responsive and aids in setup and customization, contributing to a smooth user experience. Merchants find the app reliable for live environments, significantly impacting business operations and customer satisfaction.

September 21, 2022

Awesome app and so easy to use/install yourself... if you have any questions or need some installing and customising/code support the chat service is really helpful and fast!

Etuui GmbH
Germany
21 days using the app
May 30, 2019

The Customify Engine works great! We needed to do a little tweaking to the CSS to make it work and behave nicely with our custom template, but Hasan from support was able to guide us expertly through that process in an efficient and very timely manner. Every question we had or request for help that we submitted was taken excellent care of! Thank you!

Bandoggies
United States
16 days using the app
July 5, 2019

We are just now implementing the app in our new site. It is definitely the best product customizer for our needs. The customer support from Hasan and his team has been excellent! Installation went smoothly and a few custom tweeks from their tech team have us very excited about this new addition.

Napkins Ink _ Store 002
United States
16 days using the app
January 31, 2018

Hi, I had problem with the installation of the App. I contacted the Help center and now everything is ok. I want to thank Hasan who has been really kind and extremely professional.

Fool Rebel T Shirts
Italy
16 days using the app
July 8, 2014

Just recently got this app and love it! The customization feature will be a big part of our business so the features this app provides is perfect. We also have modified it to our liking with ease of use via CSS and have recommended a few features that have now been implemented. Customer support is quick and very helpful!

Great app!!

Dipper Brotherhood
United States
15 days using the app
August 30, 2017

The customify support team are absolutely fantastic. They were patient and attentive to my needs; and made all the necessary adjustments. Highly recommended.

Ana By Karma
Hong Kong SAR
15 days using the app
September 18, 2018

We applied this app to our store 15 days ago and it worked for all but two of those days. When we contacted tech support all we received as an answer as to why the app was not working was that they were awaiting the developer. Hasan simply wasted our time and kept telling us it would be fixed soon. All the while we wasted 16 hours of my web departments time and money.

Inkshack
United States
14 days using the app
Edited March 18, 2019

it is one of the coolest apps ever for online t-shirt customizing as well as other products such as mugs and many more. The more coooooooolest is their great , friendly and 24/7 online support especially by Mr. Hasan Kamal who won't hesitate at any time to log-in for support , solution, consultancy and advice. Love you guys till the moon and back.

purple galley
Lebanon
14 days using the app
August 21, 2018

I love this App. I had excellent help installing it by Hasan Kamal.

Stained Glass Photo Memerioes
United States
14 days using the app
May 10, 2018

Very frustrating app to work with. They installed the program for me and then I watched every single You Tube video trying to figure out how to do a simple text box where the letters would go in once the customer typed them in. They wasn't anything.

This was the last email I received from Kamal: "There is add text also i fix your button, but there is still some error, because your time give me headcache, but you can test using debut theme, i will work on it to solve it" YOU have a headache??? I have spent countless hours trying to get this to work. It has been several days now and nothing so onto the next.....

Violet Victoria
United States
13 days using the app