Reviews (250)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization features, which enhance customer engagement and satisfaction. It is praised for its affordability and high-resolution outputs, with the ability to upload personal templates. Although setup can be challenging, the app is user-friendly with a responsive support team that assists with installation and customization issues. Integration with Shopify themes is smooth, and performance is reliable. Support staff, particularly Hasan and Kamal, are noted for their helpful and efficient service.

November 7, 2017

I’ve had my custom tshirt shop for a little under a year now. I’ve tried all the customizable apps on my site. Nothing works better than this app and no app gives the back end support this app does. I needed troubleshooting done on one of my products
Hasan Kamal the customer rep fixed it for me and gave me step by step instructions on how to prevent it and fix it if it ever happened again. Truly a great experience.

Vistagroove
Canada
Over 1 year using the app
June 18, 2014

I downloaded this app as beta after attempting to implement customization with a couple other apps. We had a specific need and this app meets many of them.The support team has been phenomenal. I asked a couple silly questions and they were very patient and helped walk me through a specific template change for our instance. This is an excellent app with a great support team. Definitely recommended.

Custom Silicone Bracelets
United States
Over 1 year using the app
March 22, 2018

This is a great app for customizing t-shirt. The customer support is excellent, Hassan Kamal always answers my questions and makes tutorials for me quickly. I recommend this application. Thank you for your support!

Simply T Shirt Store
United States
Over 1 year using the app
March 5, 2019

App is just what I've been searching for, and most important...the support is top notch! Hasan Kamal got on a Skype call at 6am his time, and answered all my 433, 667 questions ;-) Best support Ive gotten on any app ever. You da man, Hasan. Thanks sir.

UniquelyYou.store
United States
About 1 year using the app
October 27, 2018

This app helped remodel my store features and I love it!! I had one app that I downloaded prior to this one and it was horrible to say the least. I found this app with the help of one of the shopify gurus and I haven't looked back since!! The tech support is amazing and they are hands on!!! I am highly recommending this app for store owners who need or would like to have a live preview feature. Again, love the app!! Thank you Kamal!! You sir are the BEST!!!

Tee Size Me
United States
About 1 year using the app
December 5, 2021

I needed help getting the Customizer input window to display where I wanted it to be. I emailed support and within hours, I received a response explaining what I need to do and they even added an example. Solid support marks!

Gavin Wood and Laser
United States
About 1 year using the app
Customify replied January 14, 2022

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

Edited November 10, 2018

The app can be somewhat hard to understand. However, the customer service is outstanding. Hasan was superb in assisting set everything up. Great work. Highly recommend.

The Custom Coffee Company
United Kingdom
About 1 year using the app
Edited May 26, 2021

This is a nice Product customizer app. They provide excellent support when we need any customizations. This app has so many settings options, easy to use. Really appreciate their support, highly recommended.

Elastic Band Co.
United States
About 1 year using the app
September 21, 2015

Fantastic support, always friendly and have solved any issues we have had in the past, Will keep using this app and would recommend to anybody who wants to provide a service for customers to create their own products.

The Merch Room
United Kingdom
About 1 year using the app
June 23, 2017

Excellent App and company, customer service from these guys is the best and havent had any issues

Tugtee
United States
About 1 year using the app