Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust product customization capabilities and user-friendly interface. They highlight its reliable performance and the significant enhancement it brings to their businesses by enabling custom products. Exceptional customer support, particularly from a representative named Hasan, is frequently mentioned. The developers' responsiveness and willingness to implement requested features also receive high praise.

March 22, 2018

This is a great app for customizing t-shirt. The customer support is excellent, Hassan Kamal always answers my questions and makes tutorials for me quickly. I recommend this application. Thank you for your support!

Simply T Shirt Store
United States
Over 1 year using the app
March 5, 2019

App is just what I've been searching for, and most important...the support is top notch! Hasan Kamal got on a Skype call at 6am his time, and answered all my 433, 667 questions ;-) Best support Ive gotten on any app ever. You da man, Hasan. Thanks sir.

UniquelyYou.store
United States
About 1 year using the app
October 27, 2018

This app helped remodel my store features and I love it!! I had one app that I downloaded prior to this one and it was horrible to say the least. I found this app with the help of one of the shopify gurus and I haven't looked back since!! The tech support is amazing and they are hands on!!! I am highly recommending this app for store owners who need or would like to have a live preview feature. Again, love the app!! Thank you Kamal!! You sir are the BEST!!!

Tee Size Me
United States
About 1 year using the app
December 5, 2021

I needed help getting the Customizer input window to display where I wanted it to be. I emailed support and within hours, I received a response explaining what I need to do and they even added an example. Solid support marks!

Gavin Wood and Laser
United States
About 1 year using the app
Customify replied January 14, 2022

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

Edited November 10, 2018

The app can be somewhat hard to understand. However, the customer service is outstanding. Hasan was superb in assisting set everything up. Great work. Highly recommend.

The Custom Coffee Company
United Kingdom
About 1 year using the app
Edited May 26, 2021

This is a nice Product customizer app. They provide excellent support when we need any customizations. This app has so many settings options, easy to use. Really appreciate their support, highly recommended.

Elastic Band Co.
United States
About 1 year using the app
September 21, 2015

Fantastic support, always friendly and have solved any issues we have had in the past, Will keep using this app and would recommend to anybody who wants to provide a service for customers to create their own products.

The Merch Room
United Kingdom
About 1 year using the app
June 23, 2017

Excellent App and company, customer service from these guys is the best and havent had any issues

Tugtee
United States
About 1 year using the app
September 15, 2015

Great app for the price and the support team was willing to do some customizing for the install on our store. Really appreciate the extra effort and for making an affordable plugin.

Renjuis2good
United States
12 months using the app
Edited July 28, 2017

OK WOW! BUY THIS APPLICATION

I waited quite a while to post a review, because I like to use the application for a while, get a good feel for the support, and make sure it works well in a live environment. All of these are great and the application is amazing.

I have put this support team through the paces in adding, removing and changing many aspects of this application. Every time they have come through in the end with flying colors. I am a programmer in a previous life, so I understand that you have to have a certain amount of patience depending on what your asking for to fix or change, and sometimes the doctor does not make the best patient. That being said, Heri's team (I feel like I know him personally), has done a yeoman's job in getting all the programming completed, and I have an application that I think is absolutely amazing, and I'm not done yet.

The only thing that I would say requires some effort, is the time difference between me and the support/customization team (Heri). I live in Florida and the support team is 12hrs ahead. This can be frustrating at times, but overall the team has worked through those issues, and has been very responsive in spite of this difference.

BUY THIS APPLICATION, and give your customers an amazing experience.

Thanks Customify team for all your hard work, I look forward to a future of more changes, and more exciting advancements in what is already a great application.

The Personalized Doormats Company
United States
12 months using the app