Reviews (104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement through customizable products like apparel and engraved items. It excels in handling complex customizations and supports high-resolution outputs for further customization. The customer support is responsive and aids in setup and customization, contributing to a smooth user experience. Merchants find the app reliable for live environments, significantly impacting business operations and customer satisfaction.
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i must say that Hasan at support is a very cool guy and is a real help. this app is easy to use once you understand how to set it up.
Hasan is very helpful. He worked on our project, helping us to improve the customization tool. We recommend this app!
Please don't purchase a year subscription. In October 2023, I tried this program on one item but never had a chance to use it again, which this vendor has the ability to track your usage of the program and will send you an email confirming they noticed you added an item. In January 2024, I made a choice to cancel, since I have not used the program since October 2023. I removed the program from my website and informed the vendor to please cancel and refund the remaining balance. I received an email about giving me six months free. How are you offering me six months free if I paid an year in advance and requesting a refund for the unused months (Feb.to Sept.). As of now, the vendor has not response. So, please pay this vendor month to month because they will ignore you for your request for your remaining year balance.
We sincerely apologize for any inconvenience caused by the recent issue you experienced. Upon thorough review, we have identified that the problem stemmed from a lack of communication, as your email was sent to our automated no-reply address instead of our support or helpdesk.
Please rest assured that we are here to support you, and we will promptly assist you with the refund process.
Best regards,
Customify Team
Very powerful app and great support. The support excellent processed all my changes. I am very grateful for this app. Thanks to the support Team!
Apparently they dont respond or help out like many of the other customizer developers. 4 months no return contact. delete. and refund please.
Great app and amazing support and Very easy to use the app, with the best customer service out there !!!
Customify is the answer, if you're searching an affordable and easy-to-set-up solution. The result on our website is, what we had been looking for and so far, our clients are happy too.
Also, the support team is really great and very responsive (Hasan Kamal, this one's for you !).
I'd of course have a few things to say, but so far, I have been satisfied.
Hasan Kamal has been amazing to work with along with the rest of the team since Day 1. We're very happy with the service (and so are our customers). Thanks again! :)
I'm about 90% of the way to completing the setup of my customisable items.
Hasan has been brilliant at keeping in touch , giving advice and keeping me on track.
I'm looking forward to working with them for a long time.
I had a good experience starting out with this app. However lately all my preloaded images are being resized so they don't fit the product properly. I'm not sure how to fix it and support has "fixed" it for me in the past but it is a problem that keeps reoccuring.