Reviews (104)

Overall rating
4.2
Counts per rating level
  • 77% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through customizable products like apparel and engraved items. It excels in handling complex customizations and supports high-resolution outputs for further customization. The customer support is responsive and aids in setup and customization, contributing to a smooth user experience. Merchants find the app reliable for live environments, significantly impacting business operations and customer satisfaction.

Edited September 28, 2019

After the App is live and customers are in use of Customify attributions from our site, there are multiple problems which Customify are not even responding, in the mean time we had to stop our Google adwords and sales campaigns.

MUNDOprints
United States
8 months using the app
October 10, 2020

used to be a good app now it's not working at all everything is bugged I am done using this app anymore.

iiGears™
Canada
7 months using the app
Customify replied October 11, 2020

We tried reaching out to iiGears but they wouldn't respond to our emails.

January 16, 2021

Hasan always there to help. Respond time is awesome, and the results always to the point.
Highly recommended!

Redpepper
Greece
6 months using the app
Customify replied January 16, 2021

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

June 3, 2020

The app itself might get a little tricky sometimes but with Hasan's help we were able to fix all the problems – extremely helpful, quick and friendly support! Highly recommended :) Thank you!

dein-fasnetsbecher
Germany
6 months using the app
Customify replied June 26, 2020

Hello dein-fasnetsbecher,

I'm happy you're pleased with the results and that we were able to help resolve the problems. It would always be a pleasure serving you.

Regards,
Erica

Edited July 25, 2018

Sadly it didn't work for me. They really didn't try very hard to help me with my template. Pity because it would work very well for us.

Ecojotstore
Canada
6 months using the app
August 16, 2024

The app itself is very useful and serves what it says, the support from the team is outstanding, they are very responsive and were able to meet all of our expectations. It really good knowing there's a very knowledgable team behind the app. Definitely recommend it

Tee Xpress
United Kingdom
5 months using the app
Customify replied August 30, 2024

Thank you for the review. Positive feedback motivates us to improve our app and support. We always strive to do our best to meet customer expectations.

If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!

October 11, 2022

Hasan is so so helpful and accommodating, making the app really work for our needs after we installed it and made it our own. this was an app that i was looking for to visually customize our products, something our customers had been asking for for years. I'm so happy to finally be able to give them access to that through this app. Can't stress enough how helpful the team at customify is in helping you with everything you can't do yourself. thank you!

Julie Mollo!
United States
5 months using the app
September 9, 2019

I use this app for my tshirt business. It is pretty good and the customer support is really responsive. Great app

AGodGivenTalent
United States
5 months using the app
November 25, 2020

Quick answers, good attitude, fast support, excellent source code fighters. I love these guys and this app!!

BULLBG
Bulgaria
5 months using the app
Customify replied November 25, 2020

Glad we were able to rectify your issue. We are readily available to assist you anytime you reach out.

Edited May 26, 2021

This is a nice Product customizer app. They provide excellent support when we need any customizations. This app has so many settings options, easy to use. Really appreciate their support, highly recommended.

Elastic Band Co.
United States
4 months using the app