Reviews (104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement through customizable products like apparel and engraved items. It excels in handling complex customizations and supports high-resolution outputs for further customization. The customer support is responsive and aids in setup and customization, contributing to a smooth user experience. Merchants find the app reliable for live environments, significantly impacting business operations and customer satisfaction.
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Absolutely horrible experience. I have so many issues with this app I don't even know where to begin. First of all, you can't see the product on the order pages, you need to enter the app which takes a really long time to load. Second and most importantly, the file size that someone can upload was suddenly changed to 8MBs, which is really small. There is nowhere you can change this, so I messaged support. To my surprise 2 days later they replied saying they had it covered. So after some back and forths this guy starting saying that if I wanted a bigger limit(without specifying what the limit would be) I need to upgrade my plan to Enterprise (100 usd per month),their most expensive plan, and that was the only way. Then he started saying that he would talk to his manager about me etc etc. DO NOT INSTALL.
Thank you for your feedback. We apologize for the frustrations you've encountered. Your insights are invaluable as we continually strive to enhance our app and services.
We acknowledge your concerns regarding the visibility of products on order pages and the app's loading times. We have already made improvements in these areas and are actively working on further enhancing the user interface and optimizing performance to ensure a smoother experience for all users.
Regarding the file size limit, we apologize for any inconvenience caused. We are currently reviewing our policies to better meet our users' needs in this regard. We also regret any confusion or frustration you experienced during your interaction with our support team.
Your feedback is taken seriously, and we are committed to promptly addressing these issues. If you have any additional feedback or need further assistance, please feel free to reach out to us.
Customify is a very useful app for any online store that is looking to customize merchandise for it's customers. The app is affordable and works as intended. However, the biggest reason the app gets five stars is the incredible support if you need any help. Hasan has helped me several times and has been incredibly quick, responsive, and professional.
Thank you for your positive feedback! We're thrilled to hear that you are very happy with us We always try our best to satisfy our customers and help them with their request.
If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!
I have been using this app for a long time. But, lately it's been experiencing Server issue. This causes you to lose money and customers.
We have used Customify for a few years and are really pleased with it. The customer service is great.
Thank you so much for your kind words and for being a loyal customer of Customify for the past few years. We are delighted to hear that you are pleased with our service and that our customer service team has met your expectations.
Your feedback is incredibly valuable to us, and it motivates us to continue delivering high-quality service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!
The support is always quick and helpful.
Thank you for your kind feedback. We’re glad to hear our support team could assist you quickly and effectively. We’ll continue working hard to provide the best service for you.
Great App,
Hasan is always willing to help me tweak things to work, its very much appreciated to someone that is a little non app savvy.
Thank you for your 5-star review! Every feedback from our customers is important to us. We are dedicated to helping our customers with every detail, no matter how small.
If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!
Good App and very cool support, Hasan is a perfect specialist! I can really recommend this company for your store. Thank you!!!
This is a wonderful app. The support team is very helpful and lightening fast responding with any questions I have. This app has so many possibilities and it can take your website to a whole new level!
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I have been a long time customer of Customify and I love Heri, best developer I have ever worked with. I wish more developers were like him. He answers my questions quickly.
No funciona, tengo una suscripción de 180 dlls y me aparece siempre que tengo el plan básico.
We sincerely apologize for the issue you experienced. Our motto is to always assist our clients with any problems related to our app. However, upon checking, we did not find any support tickets or requests submitted to us, so we were unaware of the specific issue you were facing. Please feel free to contact us at any time — we are always ready to assist you.