Customify ‑ Custom Product App

Customify ‑ Custom Product App

Reviews (98)

Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 13% of ratings are 1 stars
August 16, 2024

The app itself is very useful and serves what it says, the support from the team is outstanding, they are very responsive and were able to meet all of our expectations. It really good knowing there's a very knowledgable team behind the app. Definitely recommend it

Tee Xpress
United Kingdom
5 months using the app
Customify replied August 30, 2024

Thank you for the review. Positive feedback motivates us to improve our app and support. We always strive to do our best to meet customer expectations.

If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!

August 11, 2024

Great App,
Hasan is always willing to help me tweak things to work, its very much appreciated to someone that is a little non app savvy.

WagALotBowWow
United States
Over 3 years using the app
Customify replied August 30, 2024

Thank you for your 5-star review! Every feedback from our customers is important to us. We are dedicated to helping our customers with every detail, no matter how small.

If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!

April 18, 2024

We have used Customify for a few years and are really pleased with it. The customer service is great.

Print Cakes
United Kingdom
Over 6 years using the app
Customify replied August 29, 2024

Thank you so much for your kind words and for being a loyal customer of Customify for the past few years. We are delighted to hear that you are pleased with our service and that our customer service team has met your expectations.

Your feedback is incredibly valuable to us, and it motivates us to continue delivering high-quality service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!

January 27, 2024

There seems to be no customer support whatsoever. I have wrote to them and never got anything back.
Seemed to be a good software if they could have assistance to fix the little issues that occur.

My Customz Shop
Canada
About 2 months using the app
Customify replied April 5, 2024

We apologize for the inconvenience you've encountered with the Customify app. We acknowledge the frustration that arises when the app fails to perform as expected. We were able to address and respond to you about the issue which originated from another app that is not Customify.

We understand your disappointment regarding the delay in our response to your support ticket. If you're still experiencing difficulties with the app, please don't hesitate to reach out to us again, and we'll promptly assist you in troubleshooting the problem.

Best Regards,

Customify Team

April 23, 2020

I'm about 90% of the way to completing the setup of my customisable items.
Hasan has been brilliant at keeping in touch , giving advice and keeping me on track.
I'm looking forward to working with them for a long time.

BRN Benchmark (eFulfillment Aust)
Australia
2 months using the app
Edited May 21, 2020

Extremely prompt and helpful customer support. We use the app for custom apparel on our online store and it works great.
Special thanks to Hasan for quick responses and for providing best solutions !!!

Ethique Chic
India
Over 1 year using the app
January 23, 2018

Absolutely outstanding customer service, we had a few issues with the installation of the App but after sending a message Hasan was more than happy to help. Hasan went above and beyond what was expected, the response time was fantastic and we are really looking to implementing this to our shopify store. The software is far more professional looking then any of the other customise product apps available. This is a real game changer for the items we sell thank you so much Hasan!!

Mike And Amy
United Kingdom
5 days using the app
Edited November 13, 2020

This is a wonderful app. The support team is very helpful and lightening fast responding with any questions I have. This app has so many possibilities and it can take your website to a whole new level!

LuBella's Personalized Gifts & Accessories
United States
Over 2 years using the app
Customify replied November 13, 2020

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

Edited May 26, 2021

This is a nice Product customizer app. They provide excellent support when we need any customizations. This app has so many settings options, easy to use. Really appreciate their support, highly recommended.

Elastic Band Co.
United States
4 months using the app
Edited November 19, 2021

I was having trouble downloading the original png file and emailed the support team. They fixed the problem within 24 hours. The application has some minor errors, but it is not an obstacle to use. Thank you!

Moniart
United States
1 day using the app
Customify replied January 14, 2022

Thanks for taking the time to share your feedback with us. We always constantly do updates to fix any errors to ensure our clients are convenient using our app.