Overall rating
4.2
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust product customization features and seamless integration with store themes. Despite occasional slow loading times with numerous stock designs, the support team is quick to resolve issues. Many praise the excellent customer support, particularly from a team member named Hasan. The app is also recognized for its affordability and ability to provide a professional customization function.

Edited July 8, 2023

We are very happy for the attention given to us by Hasan. He was quick and efficient in solving the problems we had installing the App. This Application is the best and easiest to understand and use by our customers. We tried others and definitely stayed with Customify. Thank you Hasan for your support.

PRINTVEN
United States
8 months using the app
July 1, 2023

Super application de personnalisation de produit, une fois que nous avons bien compris le fonctionnement, ce module de personnalisation est vraiment complet avec la possibilité de paramétrer plusieurs options à chaque produit.

j'ai essayé 5 modules de personnalisation avant Customify , je devais attendre pratiquement 24h00 pour avoir une réponse et la plupart des réponses il faut attendre 1 à 2 mois pour la future mise à jour sur des choses primordiales et certaine chose ce n'est pas possible sans prendre le temps.

Le support de customify est hallucinant Kamal et son équipe m'a répondu le dimanche en 1h00 et à pris beaucoup de temps pour m'aider dans mes besoins... à ce jour C'EST LE MEILLEUR SUPPORT DE SHOPIFY que j'ai pu avoir.

SIMEDIO
France
7 days using the app
September 17, 2017

This app is amazing and with their customer service being so supportive you can just email them your issues and they will get back to you soon.
Thumbs up for the app and their service.

Printmade
Singapore
Over 5 years using the app
January 24, 2019

Great App for my T-Shirt printing business - Also great service - always willing to help
Thanks Hasan

Aussie Shirt Co.
Australia
Over 5 years using the app
August 3, 2017

Everything is fine, the app is worth in term of pricing and service

Home Decor Product Malaysia
Malaysia
About 5 years using the app
March 11, 2019

i must say that Hasan at support is a very cool guy and is a real help. this app is easy to use once you understand how to set it up.

La Môme Bijou
France
About 5 years using the app
Edited September 25, 2018

MOST IMPORTANT: The tech support for this app is AMAZING. I am hard to impress. However, Hasan has gone above and beyond what I would ever expect for the monthly fee. In reality, if we all had an employee as dedicated as Hasan is, the world would be a better place! Thank you, Hasan. Impeccable service.

The app:
I run a store that allows customers to upload images and create their own custom packaging labels.
This app uses a "layers" system of transparent images for product mock up generation.
This allows me to provide guidelines for the customer to use for image placement. i.e., I can show them where the cut and bleed areas are.
Output image resolution and layers are optional.
In my store's case, I only output the customer's uploaded image. I do not export any other layers, because my designers do the fine tuning after the order is placed.

This app is beautiful. The service is better. Seriously.

- Michael, CropContainers.com

Crop Containers
United States
Over 4 years using the app
Edited June 3, 2021

Had a few issues with the Server but was fixed very quickly! Great App for anyone who manufactures their own products.

DAFTBOY LTD
United Kingdom
About 4 years using the app
January 15, 2018

Easy to use and fast customer support.
The installation was pretty straight forward. Great for people who would like to upload there own templates to the website for any product, I had a hard time finding an app that allows you to upload your own templates.
Five stars for me

Fhoneleon
Saudi Arabia
Over 3 years using the app
Edited May 25, 2020

Hasan was the best support person I have ever encountered. The is the perfect app for any custom business.

SHOP ROFFE
United States
About 3 years using the app