Reviews (217)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time product personalization capabilities, which enhance customer engagement and increase conversions. It supports a variety of product types and integrates seamlessly with Shopify. The live preview feature is particularly valued as it allows customers to see their customizations instantly. Additionally, the app's customer support is praised for its responsiveness and helpfulness, providing extensive assistance and training, especially useful for complex customizations and integration with production processes.
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I am just beginning with customization. Being new, I was amazed with their support staff. They reached out to offer assistance which meant alot. After going through their training, I feel really good about joining their community of users. Looking forward to working with the Customily team.
Thank you for sharing your feedback about your experience with Customily as a new user!
We're thrilled to know that our support staff made a positive impact on your journey. We're confident that as you progress through our training and explore the customization possibilities, you'll feel even more confident and excited about working with our platform. Our team is here to assist you every step of the way, and we can't wait to see the amazing creations you'll come up with.
Thank you again for choosing Customily. We look forward to working closely with you and making your customization journey an enjoyable and rewarding one!
This app has allowed me to solve an issue with custom designs for my products. It works well even though you have to adapt to the app as it will not adapt to you. It will take you a bit of trial and error before figuring out how to use it. There are still a few bugs here and there but it looks like they are improving the app constantly. Happy to work with them. I recommend it.
Thanks for your kind review, we're happy to work with you as well :)
We'll definitely keep working to make our app better.
Don't hesitate to contact us if you need help with anything!
I really like selling personalized products, I choose Customily and find it very right, easy to use, enthusiastic support
Thank you for your positive review! We're delighted to hear that you enjoy selling personalized products and that Customily has met your expectations. Our team is committed to providing a user-friendly experience and enthusiastic support, so it's great to know that you found our platform easy to use and received helpful assistance. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support!
Great response when you ask for help from the support team. Our concern was addressed quickly and issue was resolved.
One of the best and worth using custom apps.
Support enthusiastically supports the team.
There are some points that Customily can improve in the near future.
1. You can export and import option sets together.
2. When uploading clipart values to the option set, you have to upload each value, not all of them
up for a while.
Having to enter the image option manually can be confusing.
3. In the template when selecting any layer, do not know the position of that layer relative to other layers. (is it in the middle or left or right).
4. App sometimes lags
Thank you for your valuable review of Customily! We're thrilled to hear that you consider it one of the best custom apps and appreciate the enthusiastic support from our team.
We genuinely appreciate your feedback and suggestions, as they help us refine our app and provide a better experience for all our users.
If you have any further thoughts or ideas, please feel free to share them with us. Your input is instrumental in driving our improvements, and we look forward to serving you even better in the future!
The app and support are great. Because the app has so many features there is a long learning curve but once you figure it all out there is so much you can do with the app. Customers love seeing what their personalization will look like.
Thanks so much for your review! We're happy to know that our Support Team has been of help to you and that your customers love seeing the live personalizations! That's what we want! :D
I would highly recommend it to anyone looking for...
Amazing piece of software, Great work :) .......
Hi! Thank you so much for the review and the recommendation, we love working with 89 Customized!
Let us know if we can help you with anything else. 😊
Martina | co-founder
The Customily team has opened up such a large market for my brands and given me a sustainable competitive advantage over my competition. Break into high competition yet high volume niches with personalization! A bit of a learning curve but the Customily team is right there to help. Once you get your first product created its pretty easy. Like anything new, you have to be willing to learn it. Worth the effort. Thanks Jose and everyone at Customily!
Thanks for your support and fantastic feedback, Kurt!
We'll keep working hard so the learning curve is as accessible as possible ;)
We're here to help you whenever you need it!
Customily is the Rolls Rocye of product personalizations. With their integrations, updates and fast support for any issue. It takes personalization to another level. Very glad to have found Customily.
Thanks for your awesome review :) we're very glad that you're so happy with our app!
If you need help with anything just let us know! ;)
Ich bin absolut begeistert vom herausragenden Service, den ich bei Customily erfahren habe! Egal, welche Frage ich hatte, mir wurde sofort und umfassend geholfen - selbst bei Themen, die nicht direkt in ihren Zuständigkeitsbereich fielen. Ich bin mehr als zufrieden mit der App, die alle meine Bedürfnisse bezüglich der Personalisierung meiner Produkte erfüllt. Daher kann ich Customily uneingeschränkt weiterempfehlen!
Vielen Dank für Ihre positiven Worte über Customily!
Wir freuen uns sehr, dass wir Ihnen einen hervorragenden Service bieten konnten und dass die App Ihren Bedürfnissen bezüglich Personalisierung gerecht wird.
Es freut uns, dass Sie uns weiterempfehlen!