Customily Product Personalizer
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All In One Personalizer & Customizer for Print on Demand with Live Previews & Automatic Fulfillment
Sell customized products with Customily, a high-converting product customizer for ecommerce and print on demand. Let shoppers customize and personalize products in real time with powerful & trending personalization tools. This product customizer includes live preview customization that your customers will trust and love. Automatically customize and personalize orders, generate print-ready files, and connect your customizer to top print-on-demand providers to scale customization and sell more!
- Customize with Texts, Photos, Street/Star Maps, Calendars, AI Filters & more!
- Clipart, Designs, Background Removal, FaceCut, Import from Canva, all included.
- Export ready-to-print, engrave or laser-cut files! No extra manual work needed!
- Connect with different Print-on-Demand (POD) providers to AUTOMATE FULFILLMENT!
- Global support team to help your products look stunning. LIVE CHAT included!
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Customer accounts
- Printful
- Printify
- ShineOn
- CustomCat
- Merchize
- Canva
Categories
Product customization
Products
Shipping options
Pricing
DEVELOPMENT STORES
Free
- Available for development stores only.
- All features included.
- Not a development store?
- Try it FREE for 9 DAYS with Basic Plan!
CUSTOMILY PLAN
$49 / month
$0.1 to $1 transaction fee per order item - Pay only for products that use Customily!
- Unlimited Stores, Options & Products
- Unlimited Ready-to-Print File Exports
- Full Automation with the Best PODs
- Automatic File Generation (multi format)
- One-click Import Designs from Canva
- FREE Clipart & Designs Ready to Use
- FREE AI Effects & Filters Included
- Outstanding Support and Live Training
9-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its advanced personalization features that enhance customer engagement and increase sales. They value the real-time preview function, which boosts customer confidence and reduces returns. The app supports a wide range of customization options and integrates seamlessly with Shopify. Merchants also praise the responsive and helpful customer support team, which offers assistance through live chats and Zoom calls, and the comprehensive training resources provided.
I have been using this app for approximately four months. It is a very powerful tool, particularly for users who are willing to invest a significant amount of time learning its capabilities. However, the application is not very intuitive. The interface feels clunky and poorly designed, with many tools feeling disconnected from one another. Additionally, the designer experience is especially frustrating. Overall, the app would greatly benefit from a comprehensive overhaul to improve usability, cohesion, and ease of use.
Thank you for taking the time to share such detailed feedback. We truly appreciate you highlighting both the power of the platform and the challenges you’ve experienced.
Customily is designed to support very advanced personalization workflows, which can sometimes make the learning curve steeper, especially at the beginning. That said, your comments about usability, cohesion, and the designer experience are absolutely valid and are areas we’re actively working on improving. We continuously refine the interface and workflows based on merchant feedback like yours, with the goal of making the experience more intuitive without sacrificing flexibility.
If you’re ever open to it, our team is always happy to offer hands-on guidance, tips, or training to help streamline your workflow and reduce friction. Thank you again for your honest input, it helps us build a better product for everyone 💜
Terrible experience for 10 months now. The customer care and technical help department send ai emails that are repetitive saying the same thing, "Looks like you haven't responded, we are closing the ticket now." Meanwhile I am flooding their emails demanding help or a full refund as the service was never used and not functional for 11 months. Worse experience of all millions of apps out there on the platforms.$50 x 11 of which they can confirm it is not functional nor has been used? The company's CEO must have been a car salesman through college.
We’re truly sorry to hear about your frustration. Our support team has promptly replied to all your messages, offered multiple one-on-one training calls to help you get set up, and even extended your trial period to ensure you had every opportunity to use the app successfully. We’ve continued trying to make contact and are still more than willing to assist in getting everything running exactly as you need.
We understand how disappointing this situation feels, but please know our team has been doing everything possible to help and remains ready to support you whenever you’re available.
Providing responsive, transparent, and effective assistance to our merchants is always our top priority.
EDIT Now i have been waiting three weeks for a refund, that support said i will get as soon as i cancel my subscription. Avoid using this app. They will take your money fast, even if you spend it because they cant fix all the bugs.
In short what i can tell to anyone who wil read this review in the future, i do not recomend using this app. It is really hard to learn, really far away from being user friendly. What i like about shopify is that it is really easy to set up and use, but with this app i had to waste 10s of hours just to learn the way it works. Besides all that, it has almost none flexibility when it comes to visual looks. So if you want it to fit your theme, good luck with all the coding. Support is ok, but if you live in a different time zone, also good luck trying to fix and get all your questions answered in 1 email every 24 hours. When it comes to bugs, it has a lot of them. From basic designs to other custom options. If you want to waste your time trying to understand everything, good luck. The demo website that you can visit with all the desings, well half of them are not an option in the app. If you ask for them, you will get a link on how to create them yourself. All in all, the app seemed promising, but i would not recomend using it. Unless you have few simple desings on a mug or something. But if you want to create something a bit more difficult, do not waste your time.
We’re sorry to hear how frustrating this experience was for you. We want to clarify for transparency that the refund you mentioned was successfully processed on December 22nd, shortly after the subscription was canceled. Refund timelines afterward depend on the payment provider or bank, but the process on our side was completed at that time.
We understand that Customily can feel complex, especially when building more advanced products, and we genuinely regret that this didn’t meet your expectations. Our team tried to reach you to offer one-on-one assistance, live calls, and hands-on support, and we remain open to helping whenever you’re available, so if you're interested, please let us know 🙏🏻
Our intention has always been to support merchants and be part of the solution, not a source of frustration. We appreciate your feedback, as it helps us continue improving both the product and the experience we provide.
Support
App support provided by Customily.
Resources
Launched
April 29, 2020 · Changelog
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