Reviews (217)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time product personalization capabilities, which enhance customer engagement and increase conversions. It supports a variety of product types and integrates seamlessly with Shopify. The live preview feature is particularly valued as it allows customers to see their customizations instantly. Additionally, the app's customer support is praised for its responsiveness and helpfulness, providing extensive assistance and training, especially useful for complex customizations and integration with production processes.
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great integration and such a variety of options to add to products. Customer support is great to work with as well if you need them
Thanks for your review and support! :) It's a pleasure to work with you too!
If you need assistance with anything don't hesitate to contact our team again, we'd love to help you!
Great app! Lots of support for new users. Highly recommend. I just started using Customily in my store and the possibilities are really endless, creativity along with accessibility.
Thank you for your kind words and welcome to Customily! :D
We're happy to have you onboard and looking forward to seeing your personalized products soon! If you need help with anything don't hesitate to let us know!!
I'm new but I'm having a really good support to beggining this journey. I'm so excited to learn more and more about it.
Thanks for your review and WELCOME to Customily!
We're super happy to have you on board and will continue helping you through your journey so you can make the most of our app! :D
After a conversation with the company's CEO, the service was excellent, and they always listened. Great service, and without a doubt, I will recommend their software.
Thanks for your feedback!
Our live support was offline for a couple of days, but will be back tomorrow!
I believe there was a typo error there, but don't worry that it won't be down until mid-April ;)
Having said that, we're sorry that you feel that way now, but rest assured that our support team is great and will help you with anything you need!
If you don't want to communicate via email or live chat, you can also ask our team for a training session and they will happily jump into a call with you to teach you everything about Customily!
Customily has gone above and beyond with there customer service. I struggled trying to figure it out and with the help of customily and Josema and many many videos and live sessions, I've got most of it worked out where I can start customizng certain products. Still have alot to learn with customizing other products, but they have great videos and customer support to help me along that way. Highly recommend Customily. Thank You Martina and Josema! :-)
Thank you so much for taking the time to share your experience with Customily. We are thrilled to hear that our customer service, led by Josema and supported by our helpful videos and live sessions, has exceeded your expectations. Our team works tirelessly to assist our valued customers, and your kind words truly motivate us to keep providing the best support possible.
Thank you again for choosing Customily, and we look forward to assisting you further on your customization journey! :)
Excellent app for offering personalized product to our customers AND excellent support. Customily support is always quick in responding to our questions and resolving any issues we have had along the way.
Thank you so much for taking the time to share your positive experience with Customily! We're delighted to hear that you've had a great experience with our support team.
At Customily, we're committed to providing top-notch support and ensuring our users have a smooth and successful experience. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out!
It's very useful for us since our service demands user customization. It's a perfect fit. The apps are easy to explore and deploy. This app deserves more than 5 stars. Great job!
Thank you for your review! We're glad that you're enjoying Customily :)
Let us know if we can help you with anything else!!
This app has been a feature we have longed for in our business. It has made our wholesale and everyday customers feel more involved with our brand and catered to. Additionally the developers and techs involved are so attentive and patient even with the smallest questions. Given time they come up with creative solutions and have made an app that we will continue to work with. Thank you!
Thank you for your kind words! We're thrilled that you're making such good use of our app, that's what we aim for! :)
We'll keep working hard to deliver the best solution for our users!
It is one of the best product customization apps we have used so far. Their support is excellent, fast, and very helpful. Thank you, Cecilia!
Thank you for your kind review! We're happy to be of help to you and your business! If you need further assistance, you know where to reach us :)
Very quick response on all queries,I would recommend to use this app for customised or personalised products.
Thanks for your support! :) we're happy to be of help.
If you need further assistance don't hesitate to contact us again!! :)