Reviews (219)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time product personalization capabilities, which enhance customer engagement and increase conversions. It supports a variety of product types and integrates seamlessly with Shopify. The live preview feature is particularly valued as it allows customers to see their customizations instantly. Additionally, the app's customer support is praised for its responsiveness and helpfulness, providing extensive assistance and training, especially useful for complex customizations and integration with production processes.
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Love this app. Very user friendly, and customer support always willing to help and improve the app.
Thanks for your kind review, feedback and support!
We're always available to help you :)
Happy Holidays!!
I had some struggles figuring out how to integrate this app with my Shopify store initially. Hours of frustration almost made me give up on the app.
Fortunately, I was able to contact customily and receive help from Alejandro who was able to address my specific issues and helped me connect to the development team to integrate the app to my needs.
I am really excited for what is to come with my customily journey. I love the technology and I am pretty sure this is the best personalization software for shopify.
Highly recommend!
Excellent app, a million options for different products. I have tried many apps of this style but none like this one. The most remarkable thing is the customer service, impeccable, focused on achieving your goals.
Thanks for your kind review!
We're happy that you're enjoying our app and that our team has been of help! You know how to contact us if you need more assistance ;)
I used this app to provide some pretty advanced personalization for some POD products. I found the Customily team to be incredibly patient and helpful as I learned the platform. They appear to have an aggressive feature roadmap as well. Just in the last month or two they've released some features that are incredibly helpful when producing large amounts of templates or fine-tuning the outputs. I highly recommend you try them out.
Thanks for your review!! :)
We will definitely keep improving our app and developing new features for our awesome users! Thanks for your support!
AMAZING support! This app is a little complex at times, but their support team is incredible, and really goes above and beyond to help. Highly recommend this app!
Thanks for your kind review! :)
We're super happy to be of help and to assist you with anything you need to make the most of our app!
You know how to contact us if you need further help ;)
Quick Response with detail explanation from the team
Easy to use
UI friendly
Best Live Preview Editor
Thanks for your review and support! :)
We're happy to have you on board, if you need more help with anything don't hesitate to reach us again! We're here to help!
Very nice app and support! :)
Thank you so much for your review! 😊 We're happy that you're enjoying the app and that our support team could help. If you ever need assistance, we're here for you!
Lovely support, always ready to help!
Obviously, if you want to take designs, product bases etc. to a 'next level' experience, there is a learning curve. But many YouTube videos are available, and also a help-section in the app.
Recently, new 'onboarding-sessions' were added also.
And because the possibilities are so enormous within the app, and sometimes a bit overwhelming, I'm glad the team is there to assist and guide. Overall, very happy!
Thank you so much for your thoughtful review! 💜
We're happy to know that you've had a positive experience with our support team. We understand that our app's vast features can feel overwhelming at first, so we’ve focused on creating resources like YouTube tutorials, a help section, and our new onboarding sessions to make the learning curve smoother. It's wonderful to know these resources are helpful, and our team is always here to assist you every step of the way. Thank you for choosing us to elevate your designs and products! 🤗
Lots of options for customization! I am just getting started but the design opportunities are endless! Excited!
Thanks for your review! We're so happy to have you on board! Welcome to Customily! :D
If you need help with anything don't hesitate to reach our support team for assistance, we're here to help you!
Thank you Martina for your help, also appreciate the help from all the team members. Yet still, this APP might be very powerful, it's still very hard to use...
Thanks for your review and feedback! We are working on improving our tutorial videos so everyone can learn how to use Customily faster. If you need further assistance, don't hesitate to let us know, we're here to help you!