Reviews (227)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
May 16, 2023

Quick Response with detail explanation from the team
Easy to use
UI friendly
Best Live Preview Editor

TrulyUrPrints
Malaysia
5 months using the app
Customily replied May 16, 2023

Thanks for your review and support! :)
We're happy to have you on board, if you need more help with anything don't hesitate to reach us again! We're here to help!

May 9, 2023

Lots of options for customization! I am just getting started but the design opportunities are endless! Excited!

TrulyLovedGiftShop
United States
5 months using the app
Customily replied May 10, 2023

Thanks for your review! We're so happy to have you on board! Welcome to Customily! :D
If you need help with anything don't hesitate to reach our support team for assistance, we're here to help you!

Edited March 21, 2023

Thank you Martina for your help, also appreciate the help from all the team members. Yet still, this APP might be very powerful, it's still very hard to use...

MOCOFE
United States
5 months using the app
Customily replied March 22, 2023

Thanks for your review and feedback! We are working on improving our tutorial videos so everyone can learn how to use Customily faster. If you need further assistance, don't hesitate to let us know, we're here to help you!

July 8, 2022

It's been a game changer for us. We're pushing the system pretty hard and there's always room for improvement, particularly with bulk capabilities, but we love this app and it's an important part of our buying experience now. Also, they've been good to work with and are responsive, for which we are also grateful!

Conquest Maps LLC
United States
4 months using the app
Customily replied July 8, 2022

Thanks for your kind review! :) We'll definitely keep working hard to make the app better for our users! We're happy to be helpful to your business, if you need help don't hesitate to contact us!

January 25, 2023

It's a good app, makes things super easy to sell by offering personalized products. Good speed and easy to use.

JOYIE
United States
4 months using the app
August 1, 2023

Customily is a game-changer for our store! The level of customization is unparalleled, and our customers love how easy it is to personalize their purchases. The user-friendly interface makes creating unique designs a breeze. Plus, the app is reasonably priced, making it a cost-effective solution for our business.

One of the best features is the seamless integration between design and production. The quick and convenient link ensures that our custom products are made and shipped in no time. The support team is also outstanding, always ready to assist and address any questions promptly.

Highly recommended for any store looking to boost customer satisfaction with personalized products. Thank you

Jourtee
United States
4 months using the app
Customily replied August 2, 2023

Thank you so much for your wonderful review of Customily!
We're thrilled to hear that our platform has had such a positive impact on your store.
Our support team works hard to provide excellent assistance, and we're happy to see their efforts have been recognized. Your recommendation means a lot to us, and we'll continue working to deliver the best service possible.
If you ever need further assistance or have any suggestions, feel free to reach out. We're here to support you every step of the way.
Thank you for choosing Customily!

November 17, 2023

I absolutely recommend this app. They have top notch customer service and they will go above and beyond to help you with any issues. They reached back out immediately and even got on a zoom call with me personally to walk me through my issue step by step, found an issue in the code on my Shopify store and fixed within an hour!! Jose is amazing and super easy going and explains things thouroughly for you to understand and he also recorded the session for me so I could go back and watch at any time. They also have step by step videos on Youtube you can watch at any time for several different features.

GrabSomeMerch
United States
4 months using the app
Customily replied November 20, 2023

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you had a great encounter with our customer service, especially with Jose. It's our commitment to go above and beyond for our users, and we're delighted that our team was able to promptly assist you.

If you ever have more questions or need further assistance, please don't hesitate to reach out. We value your feedback and are here to support you. Thank you again for recommending our app!

August 2, 2023

Customily might initially appear overwhelming with its impressive array of tools and features, but what truly sets them apart is their exceptional support staff. Throughout my learning process with their app, I've reached out to them multiple times, and I must say, their patience and assistance have been outstanding in every chat. I want to extend my heartfelt gratitude to the entire team for providing such an incredible product and backing it up with an amazing support system! This five-star review is well-deserved.

Histozing
Vietnam
4 months using the app
Customily replied August 4, 2023

Thank you so much for taking the time to share your wonderful experience with Customily!
We are thrilled to hear that you've found our features impressive and that you're happy with our support team. Providing top-notch customer service is a priority for us, and it's heartwarming to hear that our team's patience and assistance have been outstanding during your learning process. Your words of appreciation mean a lot to each member of our team.
Rest assured, we'll keep striving to maintain the high standard you've come to expect from us!!

December 19, 2022

A very interesting customization plugin! It's helped me make all kinds of novelties that my customers really like, thanks!

Heledok
United States
4 months using the app
Customily replied December 20, 2022

Thanks for your review! :)
We're happy to read that both you and your customers are enjoying our app!
If you need help with anything don't hesitate to let us know! Happy new year!

August 2, 2021

I have just used this app for 2 months but I'm quite happy with this. The app is not easy to use but the speed load of the front site is good. Especially compared to another app like Tee in blue...
You will take a little time to familiar with all function of this app but when you done you will like this app. Highly recommend it to everyone who wants build a personalized store in shopify.

Praise To Heaven
United States
4 months using the app
Customily replied August 3, 2021

Thank you very much for your review, I'm glad you've been enjoying Customily so far :) Loading speed is something we take very seriously, so I really appreciate you noticing it!

Let us know if we can help you with anything else.

Martina | co-founder