Reviews (227)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
July 30, 2021

Customily is the best app out there for customization. The support team is fantastic and I always get an answer within a business day or less from them. They are able to get creative to solve any issues that may come up.

All Personalization
United States
4 months using the app
Customily replied August 3, 2021

Thank you very much for your review! Glad to hear that our team could help, I will share your nice words with them :)

Let us know if we can help you with anything else.

Martina | co-founder

Edited June 5, 2023

Mình là người mới mà nhờ sự giúp đỡ của các bạn hỗ trợ đã tiếp cận rất nhanh. Hỗ trợ rất nhiệt tình và chuyên nghiệp. Cảm ơn các bạn nhiều!

Customenot
Vietnam
4 months using the app
Customily replied June 5, 2023

Xin chào! Tôi rất vui khi nghe tin bạn thấy sự hỗ trợ bạn nhận được hữu ích và được cung cấp một cách nhanh chóng. Luôn tuyệt vời khi có một trải nghiệm ấm áp và chuyên nghiệp khi tìm kiếm sự giúp đỡ. Nếu bạn còn câu hỏi hoặc cần thêm sự trợ giúp, hãy cho tôi biết. Tôi sẽ ở đây để giúp bạn!

February 15, 2023

Best app for customizing your products. Flexibility 100% and always uptime. Worth it!
We have been using it for over 3 years and it only gets better.

Muk BCN
Spain
3 months using the app
Customily replied February 15, 2023

Thanks for your review and support, Toni! :)
It's a pleasure to have users like you! We hope to keep working and developing new businesses together in the near future ;)

August 5, 2022

We have been using this app long before coming over to Shopify. I was worried about how the transfer would work and if would we have the same performance and results. We have! Our templates transferred over perfectly and the Shopify app works great. Great app for creating product customizations. Highly recommend.

Fenix Lighting
United States
3 months using the app
Customily replied August 8, 2022

Thanks for your review!! :)
We're happy that everything worked great. Thanks for your trust during all this time, let's keep growing together!

November 30, 2022

Once you know how to use it, the app is simple and easy to use, and it adds a lot of value to products and creatives. Customer service is excellent and one of the best I have come across

Momsworld
United States
3 months using the app
Customily replied December 1, 2022

Thanks for your review!
We're happy to be of help, our team is always ready to assist you so you can make the most of our app! :)

Edited August 17, 2023

Today I received support by Zoom from Josema. It was an excellent meeting where my doubts were answered. This meeting with José helped me learn more about using Customily to improve my business. Thank you for the Amazing support we have received from you.

CUSTOMISELF
United States
3 months using the app
Customily replied August 2, 2023

Thank you for the fantastic review!
We're thrilled you find our app intuitive and full of excellent design options. We look forward to providing you with even better services and features in the future. If you need assistance don't hesitate to reach our team!

August 17, 2022

A very good app that can do most of the functions you want to achieve. I promise, you won't regret using it!

UKSN INC
Hong Kong SAR
3 months using the app
Customily replied August 18, 2022

Thanks for your review! :) We're happy that you like our app!
Remember that if you have any ideas or suggestions on functionalities you'd like to have, you can always send them to our team! We love to hear our user's feedback! :)

October 10, 2022

Best services in this niche.
Powerful tool.
Responsive customer support.
If you're looking for user-friendly customisation software - Customily is the best choice.

custom champions
United States
3 months using the app
Customily replied October 11, 2022

Thanks for your review!! :) We're happy to have you onboard!
If you need help with anything, you know how to reach us ;)

April 14, 2023

What you will not be disappointed with using this app is the customer support! They genuinely care about their customers and will do their best to ensure that their services will compliment your business to the best of it's ability. I HIGHLY recommend trying them out to see if it will work with your website. Great, great company! You won't be disappointed working with them!

moosecousa
United States
2 months using the app
Customily replied April 14, 2023

Thank you so much for your support and kind review! We work hard daily to help our users as best as possible, so we're happy to read such nice words :)

Edited July 20, 2022

I had a few issues at first but the CEO Alejandro reached out to me with excellent customer service and they we're able to fix the issues I was having. I am looking forward to seeing what this app has to offer! Thanks again.

Switzer Kreations
United States
2 months using the app