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This app is a game-changer and is saving us so many hours of work every single day. We're using Customily to show customers a live preview of their customized product and then automatically creating the print file. The amazing part is that this app allows us to not only download a file of the live-preview, but also a second predefined print file of the exact design that we need to create the individual product. This is the ONLY app i found that is able to do this! The app works seamless with the Debut Theme and also with a AJAX cart drawer. I've also tested other apps before, but this one seems to be the fastest with the fastest loading times. The last thing i want to mention is the incredible customer service. They have a inhouse developer team that is open to help with any change you want to make to your theme regarding the customily app. In this sense i would especially like to thank Flor from the customer service team for helping us with every single question or problem that we had so far. To sum up - This is the best app for customized and personalized products by far!
Thank you for your review :) we're glad to be helpful and that you've been enjoying Customily so far!
We'll share your nice words with the team, especially Flor :)
Let us know if we can help you with anything else!
Seriously, the best customer service I've ever encountered!! We've been searching for months to find the right personalization app and this is by far the most user-friendly. Customily reached out right after we downloaded it to help us with setting up templates and more. Jose went above and beyond helping us set up our store front for customers to personalize our bags. I would honestly consider us friends at this point. He emails back right away and is always there when I need it. PLUS Customily has a really great YouTube channel if you get stuck. So far we love the app and would recommend :)
Thanks for your kind review :)
We're happy to be of help and that you're enjoying our app! And yes! Jose is the best! ;)
Amazing app and fantastic Customer Support! Once you understand how to use it, the potential is endless!
Thanks for your kind review! :)
We'll be always available to help you! Just let us know when you need us :)
Have a wonderful end of the year!
i like this app!This app has helped me solve a lot of problems! But I still hope the staff can solve my problem as soon as possible!!
Thank you for your review! :)
We're very happy that you like our app, remember that you can always contact us at support@customily.com and our dedicated team will be ready to help you!
Customily is very powerful tool that makes customers personal designs more easier & quickly to fulfill with the professional requirements.
A top professional support team, that can help in al required situations.
Thanks for your review! We're happy to read you're enjoying Customily. We work really hard to have the best support team ever!
Let us know if we can help you with anything else!
This function is very easy to use. The customer service explanation is more patient. It would be even better if you could add a tutorial for beginners.
We are very sorry that the language has been giving you trouble. Although our app is not natively built in Chinese, it can be easily translated. Our support team has tried to contact you several times to send you instructions, but hasn't heard back from you. Here is a look at how you can translate the entire app with one click. https://imgur.com/fs1N4O0
Anyway, we are happy to see that despite the language barriers, you were able to create a lot of personalization for your products. They are looking great :)
If you still want to switch the app to Chinese, please message us at support@customily.com so we can share the instructions.
Customily is a fantastic app that provides an excellent solution for businesses looking to offer personalized products to their customers. The app is incredibly user-friendly and easy to navigate, making it simple for even the least tech-savvy individuals to set up and manage their own product customization options.
One of the things I love most about Customily is the wide range of customization options it offers. Whether you're looking to offer customized apparel, phone cases, or home decor items, Customily has everything you need to create unique, one-of-a-kind products that your customers will love.
In addition to its impressive customization capabilities, Customily also provides excellent customer support. The team is always available to answer any questions or concerns, and they are quick to respond and resolve any issues that may arise.
Overall, I would highly recommend Customily to any business looking to offer personalized products to their customers. With its user-friendly interface, extensive customization options, and excellent customer support, Customily is truly the best app of its kind on the market today.
Customily is one of the best apps I have come acros. If not THE best! And as for the support, they are there whenever you need and the level of service is out of this world. Could not be happier, and a shout out to Julieta who helped me with a bunch of things with just a few clicks of some buttons. Magic!
Thanks for your review and support! :)
We're happy to be of help, please let us know if you need more assistance while learning how to use our app! It's great to have you on board!
I used this app to create custom puzzle options for our website, Jose was very knowledgeable and helpful.
Thanks for your kind review! We're happy to know that Jose has been helping you so much. If you need more assistance don't hesitate to ask!
I have found Customily personalisation app to be one of the best so far so good. Much easier to use than i thought.
I have tried several apps and admit support is the next biggest thing apart from a well needed clever app to move forward in your project build.
I used their support chat and realised they are in a different time zone to the UK I waited and my patients paid off. Cecilia has offered excellent support who understands the app and with great depth. Cecilia helped several times and was a pleasure, believe me the wait was worth it. I would highly recommend them to anyone who is serious about finding and solving the personalisation struggle for your store. Big Thanks
Thank you so much for your kind review :)
For us, it's a pleasure to help you so you can make the most of our app.
Thanks for your support and we wish to continue working together for a very long time!