Reviews (225)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
October 2, 2024

Working with Jhofre Marquez has made my experience with Customily genuinely great. I highly recommend Customily for your personalization needs. It's a great company with exceptional customer service.

ZING KICKS
United States
15 days using the app
Customily replied October 10, 2024

Thank you so much for your kind words! 💜
We're happy to read that Jhofre made your experience with Customily exceptional. We truly appreciate your recommendation and are committed to continuing to provide outstanding service for all your personalization needs!

October 17, 2024

Sooo much better & more user friendly than other apps I tried. Helpful support too!

KrisPix
United States
4 days using the app
Customily replied October 18, 2024

Thank you so much for your kind words! We're happy that you find our app user-friendly and that our support team has been helpful.
We're always here to assist and make your experience even better. If you ever need anything else, don't hesitate to reach out! 🤗

November 6, 2024

Great app, great support :)

medgravyr
Sweden
9 months using the app
Customily replied November 7, 2024

Thank you for your review! 😊 We're so glad to read you're enjoying the app and finding our support helpful. If you ever have questions or need assistance, we're here to help!

Edited November 5, 2024

Super profesional!!

Lafloid
Spain
9 months using the app
Customily replied October 22, 2024

Thank you so much! Your review means a lot to us! 💜
If you need help with anything don't hesitate to contact us again!

July 11, 2024

Awesome Sauce!!! This app was like finding GOLD! Love it because the possibilities are pretty much endless. Also, the customer service support team does a great job. They are always willing to help and even share extra tips. Highly recommend trying them out.

Happy Paws Pet Candles Co.
United States
3 months using the app
Customily replied July 12, 2024

Thank you so much for your glowing review! 🌟
We're thrilled to hear that you love our app and find the possibilities endless. Our support team works hard to provide the best help, so it's wonderful to know their efforts are appreciated. We truly value your recommendation and look forward to continuing to exceed your expectations! 😊

Edited June 30, 2024

Love this app . its very powerful and not easy at first, but the team is great and always ready to help , when creating designs or playing with templates i just wish there was a bit more details on what does what , but so far i love what this app can do and priovide.

Designs From Luna
Canada
3 months using the app
Customily replied July 1, 2024

Luna, thank you for your kind review!
We understand that it might be a bit challenging at first, but we're working hard every day to improve our app, and we're glad our team has been able to assist you. Your feedback on needing more detailed explanations is precious to us.
Keep exploring and creating amazing designs—there's so much more to discover! We're here to help you each step of the way! :)

Edited July 18, 2024

The app offer great customizations and has helped our store grow really fast.

Leathering
United States
7 months using the app
October 7, 2024

La aplicación es muy buena! Me encantan todas las personalizaciones que se pueden hacer. Recibí excelente soporte con Jhofre Marquez. Me ayudaron a crear mis productos y la comunicación fue excelente. Muy satisfecha.

Tarla
Mexico
28 days using the app
Customily replied October 10, 2024

Hola! Muchas gracias por tu reseña! 🤩
Nos alegra saber que disfrutas de las herramientas que ofrece nuestra app y que tu experiencia con Jhofre fue tan positiva!
Trabajamos día a día para ofrecer un servicio de calidad y estamos aquí para ayudarte en lo que necesites. Gracias por confiar en Customily!

June 24, 2024

Comprehensive and detailed technology service for our custom merch business. Jose has helped us massively each step of the way with any of the tech issues.

LoyalTees
United Kingdom
Over 1 year using the app
Customily replied June 25, 2024

Thank you so much for your kind words!
We're thrilled to know you're satisfied with Customily and that Jose could assist you effectively with your tech needs.
If you have any further questions or require additional support, please don't hesitate to reach out. We're here to help!

May 29, 2024

Although there is a huge learning curve for this app, and it's a bit pricey, the customer support is second to none! They go above and beyond to help me 'fix' my designs, which I almost always have to do. I also think the graphics and capabilities far surpass other customization apps. I appreciate having a weekly live class to attend and rely heavily on the YouTube replays.

Any Gift For You
United States
About 1 year using the app
Customily replied May 31, 2024

Thank you so much for your thoughtful review!
We're delighted to hear that our customer support team has been able to assist you effectively and that you're finding value in the weekly live classes and YouTube replays.
We understand that the learning curve can be steep, and we're continuously working on improving the user experience to make it more intuitive!
Please don't hesitate to reach out if you have any further suggestions or need more assistance. Happy customizing!