Reviews (216)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time product personalization capabilities, which enhance customer engagement and increase conversions. It supports a variety of product types and integrates seamlessly with Shopify. The live preview feature is particularly valued as it allows customers to see their customizations instantly. Additionally, the app's customer support is praised for its responsiveness and helpfulness, providing extensive assistance and training, especially useful for complex customizations and integration with production processes.
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App works great! Wish I had discovered this years ago.
Thank you so much for your review and support!
We're thrilled to hear that you're enjoying the app. If you need any assistance while using the app, feel free to let us know.
Happy to have you with us!
I would like to thank Federico Garibaldi who resolved an ongoing issue in a matter of minutes. He had the solution at his finger tips, he is so knowledgeable. The support from this team has been superb!
Thank you so much for your kind words and positive feedback! :)
Your satisfaction is our top priority, and we're happy to know that our team has met your expectations.
If you need any further assistance, please don't hesitate to reach out. We're always here to help!!
Customily has recently introduced some new features, such as Element ID Mix, and I couldn't be happier with the updates. This particular feature has significantly improved my workflow by allowing me to view layers simultaneously and much more efficiently.
The enhancements have made a positive impact on my productivity, and I'm excited to see what other new features may be added in the future. Thank you for your consistent support and for making these improvements!
Thank you so much for sharing your experience with Customily!
We're thrilled to know that our efforts to improve the platform are making a positive impact on our users. Your feedback is invaluable to us, and we're committed to continuing to provide updates and enhancements that meet your needs.
If you have any further suggestions or feedback, please don't hesitate to let us know. We truly appreciate your support!
My recent experience with Customily's app was excellent! I ran into an issue while adjusting image position and zoom on the website, and their customer service and development team efficiently fixed the problem promptly, allowing me to customize products smoothly.
Additionally, I've noticed the app improving over time with new features. Thanks, Customily team, for your great service!
Thank you for sharing your experience with Customily!
We're so happy to know that you had an excellent experience and that our team has been of help. We're constantly striving to improve our app and provide new features, so we're thrilled to know that you noticed it.
We truly appreciate your support and look forward to serving you again in the future! ;)
This app has completely changed my store. Customily has allowed me add an incredibly personal touch for my customers and they love the interactive feature that allows them to design their board LIVE in real time - a truly unbelievable customer experience.
But the best part by far is the support. Jose and the entire support team are always there to assist with the more technical aspects and will continue to work with you until you are 100% satisfied with its functionality. Very grateful for Customily and am excited to keep using it and offering it for my customers.
Thank you so much for your glowing review! We're thrilled to hear that Customily has made such a positive impact on your store.
We take great pride in our support team, and it's wonderful to hear that Jose and the rest of the team have been able to assist you with the technical aspects and ensure your satisfaction with the app's functionality. Your satisfaction is our top priority, and we're grateful for the opportunity to support your business.
We look forward to continuing to work with you and seeing how Customily helps enhance your store even further. If you ever need anything else, don't hesitate to reach out. Thank you for choosing Customily!
I've been using Customily for a little over a month, and they may have the best support team out of any app I've used. They have guided me through every speedbump / issue I have faced and I can't thank them enough. The app has a small learning curve, but it is extremely powerful! I'd recommend Customily to anyone looking to create customizable products in their online shop.
Thank you so much for sharing your experience with Customily!
We're thrilled to hear that you've found our support team helpful and that you're enjoying the power of our app. We're dedicated to providing top-notch support and making sure our users have a smooth experience.
If you ever have any more questions or need assistance, don't hesitate to reach out!
Florencia and the Dev Team are miracle workers. We reached out about some of our store's most heavily customized products that needed additional coding and they made the changes within a few days! So impressed with the customer service and our team is really enjoying the hands on control of creating our own templates and option sets. We find the Customily app to be a great add-on to elevate our store and engage our customers. Thank you so much!
Thank you so much for your glowing review! We're thrilled to hear that Florencia and our Dev Team were able to meet your customization needs.
We truly value your feedback, and it motivates us to continue delivering exceptional customer service and innovative solutions. If you ever have more requests or questions, please don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch.
Thanks again for choosing Customily!
Our experience with Customily has been exceptional. The user-friendly interface streamlines our customer support processes, while their unparalleled customer service ensures our team has the resources necessary to achieve success.
Thank you for sharing your positive feedback! :)
It's fantastic that our app has helped streamline your customer support processes and that our customer services have met your expectations.
We'll keep working hard to make the personalization journey as smooth as possible for our users!
If you need help with anything don't hesitate to let us know!
I can't say enough about the team at Customily. Not only is the custom application top notch but the help the team provided along the way was fantastic! Jose was so knowledgeable and timely with his assistance that is really made (what would normally be frustrating for a non-tech guy) the process enjoyable, seeing your creations come to life. We tried countless other options and development teams but the team at Customily was by far the most helpful. We are looking forward to growing our business with the new design studio and making the process for our customers much more fun as well! Thank you Jose, Morena and the whole Customily team!!
Thank you for your amazing review! :D
We're thrilled to hear about your positive experience with Customily and our team. It's fantastic to know that our custom application has met your expectations and that Jose provided exceptional support throughout the process.
We're committed to continuously improving and providing the best service possible to help you grow your business.
Thank you for choosing Customily, and we look forward to supporting you every step of the way! :)
OUTSTANDING software!
Unless you've been living under a rock, then you know that personalization is key in the POD space.
Let's face it.. print on demand has become a commodity.. if you REALLY want to differentiate yourself, allow your customers to personalize their POD product.
There is a bit of a learning curve, but tech support is fantastic and once you figure it out it's not that difficult.
I've tested EVERY customizer product currently available as of Dec '23.. Hands down Customily beats them all easily.
This is a complete game changer for me.
Thank you so much for your amazing review! We truly appreciate your positive feedback and are so happy to hear that you find our software outstanding and that it has made a significant impact on your business!
We're committed to ensuring that our users have the best experience possible, and your success is our priority ;) If you ever have any further questions, suggestions, or feedback, feel free to reach out!