Reviews (217)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time product personalization capabilities, which enhance customer engagement and increase conversions. It supports a variety of product types and integrates seamlessly with Shopify. The live preview feature is particularly valued as it allows customers to see their customizations instantly. Additionally, the app's customer support is praised for its responsiveness and helpfulness, providing extensive assistance and training, especially useful for complex customizations and integration with production processes.
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Customily is very powerful and can do a lot. You need to be prepared to figure it out. We have been working with Alejandro and his team for a while. They have been helpful and responsive to our requests. I wish customizations could be delivered faster. We are about to launch, so I will update this after we launch.
So far so good!
Excelente aplicación. La atención a clientes es muy buena y rápida. La manera en la que se ve el preview del producto es increíble, mis clientes lo aman.
Gracias por tu apoyo! Nos encanta saber que Customily es útil para tu negocio y que tus clientes aman las previews!!
Si necesitas más asistencia no dudes en contactarnos, estamos para ayudarte! :D
An effective app that allows you to customize your product in an easy and fast way. The support team is ready to assist you in rapid response times. Good job!
Florencia and the Dev Team are miracle workers. We reached out about some of our store's most heavily customized products that needed additional coding and they made the changes within a few days! So impressed with the customer service and our team is really enjoying the hands on control of creating our own templates and option sets. We find the Customily app to be a great add-on to elevate our store and engage our customers. Thank you so much!
Thank you so much for your glowing review! We're thrilled to hear that Florencia and our Dev Team were able to meet your customization needs.
We truly value your feedback, and it motivates us to continue delivering exceptional customer service and innovative solutions. If you ever have more requests or questions, please don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch.
Thanks again for choosing Customily!
Love this app so much. Best app and the best customer service I ever experienced.
Assurance all needs you to do. Customer service replies so fast and enthusiastically finds solutions for clients.
Thank you for sharing your wonderful experience with our app!
We're thrilled to know that you love it and consider it the best. Delivering exceptional customer service is one of our top priorities, and we're glad to know that our team was able to assist you promptly and enthusiastically.
If you need further help don't hesitate to reach us again! :)
The best personalization app I’ve tried (and I tried quite a few!). Fast and reliable. Their support team is great, they answer and solve things almost immediately.
It does have a learning curve, but once you grasp it, it’s quite simple to set products and campaigns. Their quick tutorial videos also help a lot.
It has great tools and settings but bear in mind that it will take it some time to understand how to properly make it work. Even though, this app has great customer service.
Thanks for your support! :)
We'll keep working hard to make the user experience as easy as possible. Remember you can reach our team for assistance at any time, via email or live chat! We're here to help you make the most of our app!
Highly recommend! Customily is a top-notch app that serves most of the existing requirements you ask for in personalizing POD products. The feature are up-to-date and the support agents work with great attitude and timely manner. There are of course some hiccups during the utility of the app like maintenance or down system, but they take a reasonable time to handled and resolved. In general, we really appreciate Customily and hope we can have more new features in the future.
Thank you so much for your fantastic review and for recommending Customily! We're thrilled to hear that our app meets your requirements and serves your needs for personalizing POD (Print-On-Demand) products.
Our development team is actively working on bringing exciting updates to the app, so you can expect even more functionalities and improvements in the future.
We're dedicated to delivering a top-notch app, and your positive feedback motivates us to keep improving.
If you ever have any suggestions or feedback, please feel free to share them with us. We're grateful for your support, and we look forward to providing you with an even better experience as we move forward :)
I used this app to help me customize my products, it meets my requirements. It's nicer if I can customize with 2 or more base files. But it is still the best customization app so far.
Hi! Thank you so much for the review and the feedback, we love hearing what features you'd like to see.
I have great news, we are already working on adding exports with 2 or more print files :D
I will keep you updated on when this update is going to be published.
Let us know if we can help you with anything else. 😊
Martina | co-founder
This is the best app for personalising your products - I've not found another app that comes close. It takes a little while to get to grips with it, but once you do, it's very powerful. Customers absolutely love how they get to see what the product looks like before they order. The support is amazing, very quick to respond and they go above and beyond to help you out. Highly recommend.
Thanks for your review and for your trust in us! :) it's amazing to know that your customers love the results of your hard work! Let's keep growing together!