Reviews (227)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
January 22, 2024

Outils excellent il m'est d'une grande aide pour mes créations et l'equipe customily est très réactive et agréable :)

CreativeGear
France
3 months using the app
Customily replied January 23, 2024

Merci beaucoup pour votre retour positif !
Nous sommes ravis d'apprendre que nos outils vous sont d'une grande aide dans vos créations. Chez Customily, nous nous efforçons de fournir des solutions de qualité et de garantir la satisfaction de nos utilisateurs. Votre appréciation de notre équipe réactive et agréable nous encourage à maintenir notre engagement envers un excellent service client. N'hésitez pas à nous contacter si vous avez d'autres besoins ou questions. Merci encore pour votre confiance !

May 2, 2024

Den besten support den ich bis jetzt gesehen habe der hammer

Trigárdon
Germany
21 days using the app
Customily replied May 3, 2024

Vielen Dank für Ihre freundlichen Worte!
Wir freuen uns sehr zu hören, dass Sie so positive Erfahrungen mit unserem Support-Team gemacht haben. Wenn Sie in Zukunft Hilfe benötigen, zögern Sie nicht, uns zu kontaktieren. Wir sind hier, um zu helfen!

July 20, 2021

The best personalization app I’ve tried . Great Speed and Outstanding features ! Highly recommend ....

Macorner
Vietnam
Over 3 years using the app
December 12, 2021

Customily is very powerful and can do a lot. You need to be prepared to figure it out. We have been working with Alejandro and his team for a while. They have been helpful and responsive to our requests. I wish customizations could be delivered faster. We are about to launch, so I will update this after we launch.
So far so good!

SignatureA
United States
Almost 3 years using the app
May 5, 2023

Excelente aplicación. La atención a clientes es muy buena y rápida. La manera en la que se ve el preview del producto es increíble, mis clientes lo aman.

Morela Phone Cases
Mexico
Over 2 years using the app
Customily replied May 5, 2023

Gracias por tu apoyo! Nos encanta saber que Customily es útil para tu negocio y que tus clientes aman las previews!!
Si necesitas más asistencia no dudes en contactarnos, estamos para ayudarte! :D

August 11, 2021

An effective app that allows you to customize your product in an easy and fast way. The support team is ready to assist you in rapid response times. Good job!

Great American Gift
United States
Over 2 years using the app
November 10, 2023

Florencia and the Dev Team are miracle workers. We reached out about some of our store's most heavily customized products that needed additional coding and they made the changes within a few days! So impressed with the customer service and our team is really enjoying the hands on control of creating our own templates and option sets. We find the Customily app to be a great add-on to elevate our store and engage our customers. Thank you so much!

Zoe Lev Jewelry
United States
About 2 years using the app
Customily replied November 15, 2023

Thank you so much for your glowing review! We're thrilled to hear that Florencia and our Dev Team were able to meet your customization needs.
We truly value your feedback, and it motivates us to continue delivering exceptional customer service and innovative solutions. If you ever have more requests or questions, please don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch.
Thanks again for choosing Customily!

June 15, 2023

Love this app so much. Best app and the best customer service I ever experienced.
Assurance all needs you to do. Customer service replies so fast and enthusiastically finds solutions for clients.

LuvinGrace Store
Vietnam
About 2 years using the app
Customily replied June 16, 2023

Thank you for sharing your wonderful experience with our app!
We're thrilled to know that you love it and consider it the best. Delivering exceptional customer service is one of our top priorities, and we're glad to know that our team was able to assist you promptly and enthusiastically.
If you need further help don't hesitate to reach us again! :)

July 20, 2021

The best personalization app I’ve tried (and I tried quite a few!). Fast and reliable. Their support team is great, they answer and solve things almost immediately.
It does have a learning curve, but once you grasp it, it’s quite simple to set products and campaigns. Their quick tutorial videos also help a lot.

PersonalFury
Vietnam
About 2 years using the app
Edited April 19, 2023

It has great tools and settings but bear in mind that it will take it some time to understand how to properly make it work. Even though, this app has great customer service.

Mala Rock
United States
About 2 years using the app
Customily replied December 19, 2022

Thanks for your support! :)
We'll keep working hard to make the user experience as easy as possible. Remember you can reach our team for assistance at any time, via email or live chat! We're here to help you make the most of our app!