Reviews (225)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product personalization options, including text fields, dropdown menus, and unique identifiers. It's noted for its ease of use, efficient performance, and seamless integration with various themes. The customer support team is frequently praised for their quick and helpful service, often assisting with personalized theme customization. Merchants value the app for its ability to meet diverse needs while remaining straightforward and reliable.

August 9, 2021

Great easy app to use, great support, helped me with a small technical issue I had. Simple to install and configure

The Gift Factory
South Africa
About 2 hours using the app
May 30, 2020

The app itself is pretty average, but the customer support is by far the BEST. It's so fast that you'll find it difficult to keep up with their replies, I mean it not even kidding. They reply in SECONDS by email. Try them.

Go Schwifty
United Kingdom
2 days using the app
February 25, 2023

Gran atención al cliente, tuve una duda y contacté con el servicio técnico, me atendieron rápido y muy bien. Por lo demás, muy sencilla de utilizar.

elotroartespain
Spain
About 2 hours using the app
March 25, 2022

I just downloaded the products. The support is fast and effective. Lets see if this will be able to boost my store's variety.

NXNDnStuffs
Singapore
About 2 hours using the app
July 7, 2021

Glad they have a super friendly support team for newbie like me, they will go beyond and do the extra, extra mile with patience and professionalism. thank you so much will explore more... thank you

Homesorts
New Zealand
About 1 hour using the app
October 27, 2020

I needed fields for my customers to add custom engraving text. This app works well! It is well worth the money!

ARVO
United States
40 minutes using the app
August 9, 2019

Common theme here ... App install instructions dont work and Raj very helpful. And the price is great !!! Sure, Raj is helpful once you give him admin credentials for your site, and he's dying for a 5 star rating on first contact. Cmon People ... Dont fall for this. Dont give anyone admin creds TO YOUR BUSINESS for anything.

How about they fix the install instructions so things work the first time. ??

TailgateUniversity.store
United States
About 10 hours using the app
Centous Solutions replied August 9, 2019

Hi,
I have checked the instruction video is working perfectly at our end.
If you send staff account invitation then we can also check and fix that issue which you face.
Also, we didn't ask anyone to put 5-star rating.
Thanks for your feedback

August 19, 2021

So quick to install and so far it is working really well. Customer service was super helpful to install it.

baby luno
Australia
19 minutes using the app
Centous Solutions replied August 19, 2021

Thank you for your beautiful review!

January 19, 2021

My customers, could just complete the buying process without even uploading a picture or inserting text. I then tested it myself... You can just buy the product and skip the required information. And that´s beside i marked, that it is required for the customer.
So now i have tons of work and reparation to do. Thank you for this useless app.

Shin Sekai OP
Germany
About 5 hours using the app
Centous Solutions replied January 19, 2021

Hi,

Sorry for your inconvenience.

If the customers are not able to upload an image then please allow us to check because sometimes theme JS conflicts on the product page.

Edited May 8, 2019

I found the app a little difficult to install although there was a video (but I could not find where to install the code).

The support was good, Raj was very helpful and wanted to solve the issue.

I would prefer something a little simpler though.

Wriggly Tin Soap Co.
United Kingdom
About 1 hour using the app