Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use product customization features, including engraving and personalization options. It's praised for handling multiple products efficiently, seamless theme integration, and translation capabilities. The support team is noted for their responsiveness and quick problem-solving. The app is seen as a cost-effective solution for product customization.

December 2, 2019

This app works pretty great for a cheap price. Their support team was quick and helpful. Amazing service.

Bigfoot Skate Co.
United States
1 day using the app
August 9, 2020

Love the customer service! I had trouble knowing where to place the code for the app and within 12 hours Raj emailed me back and had the code in place for me.

Blue Daisy Dreamer
United States
1 day using the app
Edited May 23, 2020

Great App. It's nice and easy to use and does the product customization job perfectly. Moreover, their customer service is really helpful. Highly recommended.

United Kingdom
1 day using the app
February 19, 2020

We just needed a form where customers can add there name to personalise products, this app does exactly this.

We installed the app and had troubles to install it properly. we Use the theme "Icon" and it seems often to be not very easy to install apps following the install instructions, because the code in "Icon" is so different then in the tutorials.

however, Master Raj came and solved the issue very fast by not only installing the app, but also by adjusting it to fit our needs.

Big thanks to your service and we are looking forward to use the app!

1 day using the app
September 20, 2021

Our business needed a solution for customers to provide a sidemark to indicate the location where specific items/products would be placed. Infinite Options provided us with a tool to easily create fields that could be entered by our customers, display on packing lists, invoices, orders, and email communication, and enhance our fullfilment process so items could be labled appropraitely during the pick and pack function. After switching to a new theme for the website we ran into an issue finding the correct area to insert the line of code to integrate with the theme. The customer support team quickly answered the request and resolve this for us. I am extremely happy with the app and the support. The only functionality lacking is the ability to integrate into products when creating orders through the admin.

Pop's Drapery Rod Shop LLC
United States
About 1 month using the app
Edited August 13, 2020

Very Fast and efficient. Super responsive and helpful support team. Thank you for your helping!!!!!!!

The Tapping Tapir Sdn Bhd
1 day using the app
January 20, 2021

I used this app to add a text box to a product page and it worked great! Plus the support team was extremely helpful. Great choice!

Ansys 2021 Sales Conference Gift Store
United States
1 day using the app
July 14, 2020

It seemed like a good fit for my store: I just need customers just to describe the personalized design they want, nothing crazy. The price was right, but sadly this is only one form for all your products, and I really need to have different forms for different products (some products I need sizing info, others I need design info...)
Too bad :(

Foxes and Ravens
29 days using the app
December 4, 2020

Amazing app! And their support team is great. They reply very quickly and have fixed the issue we have run into. Highly recommend!

About 23 hours using the app
March 19, 2020

Great app and great Tec service. We wanted to add one product which could include a customised message. This is great. We use a third party skin and the code was inserted for us.

Meaningful Chocolate
United Kingdom
About 21 hours using the app