Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use product customization features, including engraving and personalization options. It's praised for handling multiple products efficiently, seamless theme integration, and translation capabilities. The support team is noted for their responsiveness and quick problem-solving. The app is seen as a cost-effective solution for product customization.

December 31, 2022

fast and professional support!
I had an issue with the layout on my website and Mady fixed it very quick.

Tea Side
Israel
11 months using the app
Edited May 3, 2019

Was having issues with uploading images using infinate options, however one email sent and got a reply to say it was my template that had a bug - Raj emailed me back straight away and within 12 hours the issue was fixed. 5* customer service. Thanks Raj

Little Book Stars
United Kingdom
10 months using the app
June 17, 2021

I installed this app with the help of their live chat executive Mandy, he enabled me to add the fields on my own but also helped me where I got stuck, my job was done in minutes! Thank you Mandy and team for a smooth experience.

Zori World
India
10 months using the app
October 17, 2020

The app is great. I wanted to put a little box in order for my customers to put an explanation regarding their customization requests and this app made it all. Works great and their customer service is awesome! you just send them an email and they usually reply in couple of hours. Whatelse would I want!

Molenza
Türkiye
10 months using the app
June 10, 2021

Génial ! L'application est assez sommaire, mais très claire, et surtout l'équipe est très très réactive et prête à vous aider et à adapter l'application à votre cas de figure si nécessaire. Je suis ravie.

Crayomino
France
10 months using the app
August 9, 2021

Excellent app! Works very smooth and the support is amazing. They helped me out within 24 hours! Would definitely recommend :).

Havearoll
Belgium
10 months using the app
June 10, 2021

This app works perfect for what I needed. I had some custom request and the customer service team was able to help.
Thank you

Spark Jewelry
United States
9 months using the app
May 27, 2020

Absolutely love this App! The developer responded back in a timely manner and was able to get the app added to my store. I've actually cancelled out the other app and prefer this one over the other one.

Elite Printing
United States
9 months using the app
September 10, 2019

I had special requests. They contacted me and accompanied me to find the possible solutions. Customer service is really good

le vestiaire du lub
France
9 months using the app
July 12, 2020

I found this tricky to set up but the customer service is amazing. The team got back to me and fixed my problem on a sunday...... The app is the best way to add the text boxes I needed my clothing store. Once set up it's so easy to add the feature to new products with no need to go into the app.

Albert Postlethwait
United Kingdom
9 months using the app