Reviews (145)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through extensive product customization options, including color simulations and fabric choices, supporting over 50 million combinations for some products. It also aids in SKU management and inventory tracking, with features for upselling during the customization process. The support team is praised for their responsiveness and effectiveness, often assisting with custom code edits to meet specific needs. This app is ideal for merchants aiming to offer unique, customizable products to increase sales and gain a competitive edge.

January 23, 2021

While there are limitations to this app for my purposes, specifically regarding image modifications, the quality of the product compared to its competitors is superb. Even more important from my perspective is that the customer service is completely on-point. Immediate ticket generation, quick response/turnaround times, and the commitment to exceed expectations have made this investment invaluable for my business. Developers are terrific, especially Egor, though Vlad has been pretty great also. Highly recommend!

AllPetsPlace
United States
5 months using the app
August 27, 2020

Perfect app for allowing customers to customize their order before buying. Customer support immediately helped me with an issue I had!

Joy-Caps
United States
5 months using the app
August 8, 2021

We are a store specialized in neon and to find a plugin that fits our needs, we lost a lot of money in other competitors and were disappointed. By chance, we contacted Vladislav and he was able to advise us and develop the neon effect we were looking for thanks to his colleague Egor. We are 100% satisfied with the plugin, they are very attentive and incredibly responsive. Don't look any further, you're in the right place! Word of a very perfectionist team. Thank you for everything.

The Hype Neon
Belgium
5 months using the app
January 26, 2021

I struggled quite a bit at first to figure out the app, but was able to follow the videos and FAQ section to get things pretty much set up. I reached out to support for the rest and they were super fast and helpful. They resolved all of my issues and requests very quickly and with hardly any back-and-forth. This app was exactly what I was looking for and the service was beyond expectations. Much appreciated!!

Hop Valley Cap Builder
United States
4 months using the app
November 11, 2022

Great support! Sometimes the app it's not so easy to understand but the support is absolutely fantastic, fast and efficient. So, final result is very good!

linenforce
Hong Kong SAR
4 months using the app
February 3, 2022

Very simple to use app. I have zero coding knowledge, but this app is very intuitive. Where more technical aspects were required, the CPB team went above and beyond in tending to my every need. They always provide solutions and were available for video call meetings when necessary. Overall, I love this solution and wouldn't hesitate to put it on my future sites too. Thank you.

Haffertys
United Kingdom
4 months using the app
Edited February 19, 2018

Had a developer use it, didn't do exactly what he wanted so he left a bad review. I checked it out and updating the review to reflect what I think.

Autographbylear
United States
3 months using the app
November 10, 2017

This is BY FAR the best product customization app available on Shopify!
It isn't cheap but it worth any cents spent on it!

Commute Cycle
Canada
3 months using the app
Edited December 31, 2018

A few bugs like any reasonably sophisticated software, but support fixed them, gave me email updates and walked me through the necessary fixes. Overall great experience once I got up and running.

ZAM Helmets
United States
3 months using the app
January 11, 2019

We used this app to create a custom apparel builder. It was easy to set up, works great, and was a fraction of the cost of competitors.
We also worked with the BuildATeam developers to create a custom button for our store. The development team is amazing; they were fast, asked all the right questions, and again slashed competitor prices.
We are so happy to have found such an easy solution to our custom builder!

Olympus Rugby
United States
3 months using the app