CPB ‑ Custom Product Builder

CPB ‑ Custom Product Builder

Reviews (146)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
    124
  • 3% of ratings are 4 stars
    5
  • 4% of ratings are 3 stars
    6
  • 2% of ratings are 2 stars
    3
  • 5% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through extensive product customization options, including color simulations and fabric choices, supporting over 50 million combinations for some products. It also aids in SKU management and inventory tracking, with features for upselling during the customization process. The support team is praised for their responsiveness and effectiveness, often assisting with custom code edits to meet specific needs. This app is ideal for ...

June 15, 2020

I would really like this App to work, unfortunately bugs keep showing up. Unexpected glitches suddenly appear: pages with errors, items show up as out of stock when customers try to add to shopping cart, etc.
The developers are quick to respond that they are looking into the issue but over a week has passed and no solution. We are losing sales.... even though the developer keeps charging their $ ...

O bag México
Mexico
Over 2 years using the app
Buildateam replied August 27, 2020

Hi there,

Thank you for your feedback and apologies for the inconvenience! We made sure to address the issues you mentioned.

We added a new feature for SKU & Inventory ...

October 3, 2022

Support is atrocious. Lots of bugs and things that don't work correctly. When trying to get aide or help, it takes DAYS before a response, which is wayyyy too long when your whole store runs on their app. When you do get help, you get moved from person to person. Have had an issue persistent for weeks, and it still isn't resolved. I installed and setup from top to bottom another app by the time I ...

Evolve PCs
United States
Almost 2 years using the app
March 18, 2020

I uesd the app for 4 days, didn't work like it should. Waited on support to fix the problem, just kept getting passed around, but yet they say there is 24/7 support.

Shonovi Customs
United States
1 day using the app
Buildateam replied April 13, 2020

Hi there,

We hope you are doing well!

We apologize for the inconvenience. In March we had a very large volume of requests and we also just released a large update to our app. ...

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