Reviews (146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement through extensive product customization options, including color simulations and fabric choices, supporting over 50 million combinations for some products. It also aids in SKU management and inventory tracking, with features for upselling during the customization process. The support team is praised for their responsiveness and effectiveness, often assisting with custom code edits to meet specific needs. This app is ideal for ...
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The app was working until the recent update. Please help. We need to get this up and running the soonest.
Hi team,
We hope you are doing well!
We apologize for the inconvenience. In our recent v3 release we updated a lot of core functionality for better speed and UX. ...
I think this will be useful but the customer support link isn't working and in order for us to use it we will need advice. Can someone email us at smoothielondon@gmail.com please?
Hello there!
Thanks for choosing Custom Product Builder App. It looks like all your questions have been addressed and the product is live in your store. We hope that its ...
Disappointed with this app. I initially had really high hopes - interface-wise, it looked the best among similar apps and had the most logical process (although it takes a while to get the hang of it but once you do, it's great) the app has a LOT of bugs that cannot be fixed. Customer service is extremely slow and I would wait weeks to get a response back (yes, while paying 50$ a month which is a ...
Hi ViajecitoPH team,
Thank you for your review.
We are sorry that you experienced delays with our support team.
We took steps to improve our processes and we try to respond ...
The Idea is very clever, however the clunky backend and large menu is not user friendly, especially when going back and forth the menu options.The in-ability to upload images as thumbnails and re-size them straight off the bat is quite disappointing, especially for a $50 app.
One would expect the admin structure to be more user friendly and professional for the price you are paying - It just ...
Great App, but very poor in helping new users figure it out. It's confusing, messy and overall hard to learn. Support is not easily accessible and that was enough for me to switch to a different app. Great app if you have 5-10hrs to invest in trial & error due to a complete lack of a guide/how-to
Hello there,
Thanks for choosing Custom Product Builder App & for your feedback.
Indeed, we have been adding SOOO many features requested by our customers over the last few ...
Nice functionality but it frequently doesn't save the product variants properly and you have to re-do it which takes ages to set-up.
Dear Keatz Takeaway Team,
Thank you for your review. We are sorry that you have experienced issues with saving the custom products.
Please note that currently in order to ...