Reviews (145)

Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through extensive product customization options, including color simulations and fabric choices, supporting over 50 million combinations for some products. It also aids in SKU management and inventory tracking, with features for upselling during the customization process. The support team is praised for their responsiveness and effectiveness, often assisting with custom code edits to meet specific needs. This app is ideal for merchants aiming to offer unique, customizable products to increase sales and gain a competitive edge.

August 29, 2024

Very cool app, enabled us to create a highly configurable product for our store. This app has a ton of functionality, our favorite being the ability to generate simulated colors for our product so that we can provide mockups to customers for their exact specification. Furthermore, the CPB development team is always helpful and responsive to assist with any further custom enhancements we may need. Highly recommend!

Allwrists
United States
About 1 year using the app
August 1, 2024

This app is really slick! Very easy to learn, and you can pack quite a bit of customization into your products. We are very happy we when with this app to customize our products.

My Store
United States
About 2 months using the app
September 20, 2024

Worked great for building a custom coat maker. Support was fantastic too, with very quick responses.

Pacific Saddlery
United States
16 days using the app
May 27, 2024

I'm coming at this from a relative amateur's point of view and tbh i have got stuck a couple of times but finally gave in and contacted support and I'm very glad I did, they've been extremely helpful and have never failed to return back to me or provide a great solution.
This is the extent of my experience at this time but I would happily recommend them

Singleton & Clamp
United Kingdom
5 months using the app
June 27, 2024

They have been amazing to work with. Responsive, helpful, and have gone above and beyond at every step!

Musgrave Pencil Company
United States
5 months using the app
May 10, 2024

Working on adding this into all listings in my store. Their team was very quick to answer my questions and make edits in my store code when I had no clue how to edit it myself. It took some time for me to get comfortable with how to get everything set up, but now that I understand the basics it is going to look beautiful in my store.

Checklist Planners
United States
7 months using the app
June 21, 2024

Awesome tool with great support

Boundless Bikepacking
United States
7 months using the app
Edited November 28, 2023

I think this is the best customizer app out there! There's a bit of a learning curve, but it's super powerful and has a lot of great features, and the customer service has been excellent as well!

We make custom products with lots of different fabric and feature options - some of our products have over 50 million possible options if you do the math! CPB handles them with ease.

We recently had some issues with compatibility with Markets Pro and the buildateam developers were able to get that fixed promptly!

I highly recommend combining this with the Arigato Automation app, you can set up a workflow to hide the auto-generated products from search and product recommendations, and also delete them after a specified amount of time so they don't clutter up your products as much.

RoguePandaDesigns
United States
Over 1 year using the app
March 26, 2024

Great product and support. A bit tricky to set up, but once everything is in place it works great!

Barnett Tuning Machines
Germany
Over 2 years using the app
May 15, 2024

Super quick response, and resolved all of my issues. Highly recommended!

Marla Aaron
United States
8 months using the app