Reviews (146)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through extensive product customization options, including color simulations and fabric choices, supporting over 50 million combinations for some products. It also aids in SKU management and inventory tracking, with features for upselling during the customization process. The support team is praised for their responsiveness and effectiveness, often assisting with custom code edits to meet specific needs. This app is ideal for merchants aiming to offer unique, customizable products to increase sales and gain a competitive edge.

Edited February 19, 2018

Had a developer use it, didn't do exactly what he wanted so he left a bad review. I checked it out and updating the review to reflect what I think.

Autographbylear
United States
3 months using the app
November 10, 2017

This is BY FAR the best product customization app available on Shopify!
It isn't cheap but it worth any cents spent on it!

Commute Cycle
Canada
3 months using the app
Edited December 31, 2018

A few bugs like any reasonably sophisticated software, but support fixed them, gave me email updates and walked me through the necessary fixes. Overall great experience once I got up and running.

ZAM Helmets
United States
3 months using the app
August 5, 2019

EXCELLENT service team. Fast and responsive plus they built some custom design features for us.

Would recommend.

Codabow
United States
2 months using the app
May 25, 2023

We really love this app. It has provided us with new businesses by enabling custom product options to become available. Their support team is excellent, providing on-the-go support whenever we need help. With inventory management for custom options, auto-generated variants, product information, SKU management, custom fonts, etc., it is undoubtedly the best custom product builder out there. I highly recommend them for your needs

Hegen
Singapore
2 months using the app
November 11, 2021

A great app! Very helpful customer support. Setting up a custom product can be hard at times so having a team which responds to various requests and quickly is great. App works great too.

Triple Theta
United States
2 months using the app
August 20, 2020

Passionate Devs that are adding useful Features to this nice app! Using it for our game accessory individualization Shop

michelle's mods
Germany
2 months using the app
May 17, 2023

Extremely robust app. The team behind it is super helpful and skilled too. We needed a pretty complex system and got everything done to the last detail. Special thanks to Egor who was very patient throughout the project and ended up doing much more than asked for.

Hyotyvoima
Finland
About 2 months using the app
November 29, 2019

Great apps and also great customer service. quick response and even if we have to be wait they notify us in advance. Their support is always easy to understand, use screenshot effectively, our question is clearly solved by them.
Big thanks for apps and support team!

KUDEN by TAKAHIRO SATO
Japan
About 2 months using the app
Edited December 11, 2018

Support is incredible. I had so many questions/concerns but they walked me through every problem I encountered and I ended up with an absolutely incredible, one of a kind jacket builder that isn't anywhere else in the world! $50/month for this feature is so worth it. Yes you have to put in the work - make sure all your images are the same resolution and have proper transparency to layer. But the end result is great, though the learning curve is high.

Independence Brothers
United States
About 2 months using the app