Reviews (145)

Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through extensive product customization options, including color simulations and fabric choices, supporting over 50 million combinations for some products. It also aids in SKU management and inventory tracking, with features for upselling during the customization process. The support team is praised for their responsiveness and effectiveness, often assisting with custom code edits to meet specific needs. This app is ideal for merchants aiming to offer unique, customizable products to increase sales and gain a competitive edge.

August 5, 2019

EXCELLENT service team. Fast and responsive plus they built some custom design features for us.

Would recommend.

Codabow
United States
2 months using the app
May 25, 2023

We really love this app. It has provided us with new businesses by enabling custom product options to become available. Their support team is excellent, providing on-the-go support whenever we need help. With inventory management for custom options, auto-generated variants, product information, SKU management, custom fonts, etc., it is undoubtedly the best custom product builder out there. I highly recommend them for your needs

Hegen
Singapore
2 months using the app
November 11, 2021

A great app! Very helpful customer support. Setting up a custom product can be hard at times so having a team which responds to various requests and quickly is great. App works great too.

Triple Theta
United States
2 months using the app
May 6, 2021

VLAD AND EGOR ARE UNREAL! They replicated our old problematic product customizer to our exact liking all while being extremely responsive and fair price wise. Since changing builders we have seen SALES SPIKE! These guys are the best option that we have found after searching far and wide among all product builders/customizers. They are masters of Shopify and code to customize the cart experience and product customizer for our customers! The app is very simple to use and is extremely user friendly and offers great customization and updating that you can do yourself! We are exited to be working with Vlad and Egor for the long haul! THEY WORK FAST AND HAVE AWESOME COMMUNICATION skills with their users! No more sending multiple messages off to get a response, these guys are on top of it and always get back to you! They both speak great english to round it off and are willing to even to conference calls and screen share to help further! Thanks Vlad and Egor!

Baum Bat
United States
2 months using the app
August 20, 2020

Passionate Devs that are adding useful Features to this nice app! Using it for our game accessory individualization Shop

michelle's mods
Germany
2 months using the app
May 17, 2023

Extremely robust app. The team behind it is super helpful and skilled too. We needed a pretty complex system and got everything done to the last detail. Special thanks to Egor who was very patient throughout the project and ended up doing much more than asked for.

Hyotyvoima
Finland
About 2 months using the app
November 29, 2019

Great apps and also great customer service. quick response and even if we have to be wait they notify us in advance. Their support is always easy to understand, use screenshot effectively, our question is clearly solved by them.
Big thanks for apps and support team!

KUDEN by TAKAHIRO SATO
Japan
About 2 months using the app
Edited December 11, 2018

Support is incredible. I had so many questions/concerns but they walked me through every problem I encountered and I ended up with an absolutely incredible, one of a kind jacket builder that isn't anywhere else in the world! $50/month for this feature is so worth it. Yes you have to put in the work - make sure all your images are the same resolution and have proper transparency to layer. But the end result is great, though the learning curve is high.

Independence Brothers
United States
About 2 months using the app
October 2, 2020

This app has been a life changer for our custom sites. We are passionate about custom and in the past we even developed our own custom tool and that was a huge mistake. This app exceeds every single feature of any other app out there. The app developers are extremely responsive and proactively adding new and great features to the tool. The color overlay feature is one of my favourites and allowed us to reduce the image quantity almost 10x. Before we used to have each render for each colour, now we simply use the base renders with the specific textures and apply the colour overlay, and it looks almost as good as before. Highly recommend this app to anybody who is willing to do custom products in Shopify. Massive thanks to the Alex and all the team behind this great app!

Gimmel Sports
Netherlands
About 2 months using the app
May 2, 2023

I am usually not the kind of person to leave reviews unless I have a spectacular experience. The customer service team is truly amazing! They respond within 24 hours and also provide a free 30-minute set up session for your store's needs.

They initially recommended that I start with the basic plan and see what I need. I started with that and now have upgraded to the pro plan and won't ever turn back to any other plugin available. The inventory management, customisation options and settings available are just not comparable to their competitors.

For my particular store, I needed a lot of customisation and changes. The development team were patient despite me not knowing much about coding and how the app along with Shopify works together and guided me through the whole process. I can say confidently that my store is working perfectly as is with this plugin. Magda, Vlad and Egor were especially helpful in responding to my queries promptly and solving my roadblocks.

I would definitely recommend this app and give it a go for 30 days free. It sold me within days.

Nebula PC
Australia
About 2 months using the app