Reviews (145)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through extensive product customization options, including color simulations and fabric choices, supporting over 50 million combinations for some products. It also aids in SKU management and inventory tracking, with features for upselling during the customization process. The support team is praised for their responsiveness and effectiveness, often assisting with custom code edits to meet specific needs. This app is ideal for merchants aiming to offer unique, customizable products to increase sales and gain a competitive edge.

May 2, 2023

I am usually not the kind of person to leave reviews unless I have a spectacular experience. The customer service team is truly amazing! They respond within 24 hours and also provide a free 30-minute set up session for your store's needs.

They initially recommended that I start with the basic plan and see what I need. I started with that and now have upgraded to the pro plan and won't ever turn back to any other plugin available. The inventory management, customisation options and settings available are just not comparable to their competitors.

For my particular store, I needed a lot of customisation and changes. The development team were patient despite me not knowing much about coding and how the app along with Shopify works together and guided me through the whole process. I can say confidently that my store is working perfectly as is with this plugin. Magda, Vlad and Egor were especially helpful in responding to my queries promptly and solving my roadblocks.

I would definitely recommend this app and give it a go for 30 days free. It sold me within days.

Nebula PC
Australia
About 2 months using the app
February 2, 2022

I have used this app on a few occasions and each time I've had questions. I reached out to their customer service and everyone I have come in contact with has been helpful. Vlad is great at helping to troubleshoot and figure out the best solutions. I would recommend this app for anyone who needs to add a customization feature to their products.

Artisan Doors and More
United States
About 1 month using the app
Edited January 29, 2021

The customer service for this app is unbelievable. Vlad is a saint. He helped me with EVERYTHING I needed via email, and he was super quick to respond each time. I can't say enough great things about their team!

Snap Napkins
United States
About 1 month using the app
December 15, 2017

have looked at a lot of product builders and customisers and this one is absolutely awesome- a lot of potential to create all kinds of configurators- and the team is very helpful and responsive as well.

Inkandthreads
Australia
About 1 month using the app
Edited December 22, 2021

Perfect support, slow at beginning but really helpful and these guys are here to solve all your problems, best app for custom product building on the market!

Millow Paris
France
About 1 month using the app
April 16, 2018

Excellent and very intuitive tool to present your customized products to customers.
It's pretty easy to work with and to adapt with some CSS and the support team were excellent.

Highly recommended.

Regenesi
Italy
About 1 month using the app
October 7, 2022

This app is great and the customer support is phenomenal! It is intuitive to use and offers everything you could want in customizing products.

Airframes Alaska
United States
About 1 month using the app
December 20, 2021

We loved this app - it has a lot of capabilities. While it may seem daunting at first, once you learn how to use it, it is much easier to navigate. The technical support staff are top notch and extremely knowledgeable and patient in helping us work through our setup and getting all of our questions answered. If this app works for your needs, I would not hesitate to recommend it!

Cardstock Warehouse Paper Company®, Inc
United States
About 1 month using the app
August 26, 2022

I've been using this app for about a month now and I can say that this is the best coutomizer app I've used. The support is fantastic also.

Your Art by You
Ireland
27 days using the app
September 21, 2023

A big shout out for this great app!

The features are awesome, simple to use and it has everything we need to visualize even complex products in our Shopify store (we sell felt products like felt key chain or felt book cover which customers can personilze completly).
There are not much product customizer apps for shopify availiable that offers this level of freedom in creating customizable products.

Customer and technical support is very responsive and the price per month plans are fair.

Taeradesign
Germany
12 days using the app