Reviews (145)

Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through extensive product customization options, including color simulations and fabric choices, supporting over 50 million combinations for some products. It also aids in SKU management and inventory tracking, with features for upselling during the customization process. The support team is praised for their responsiveness and effectiveness, often assisting with custom code edits to meet specific needs. This app is ideal for merchants aiming to offer unique, customizable products to increase sales and gain a competitive edge.

April 30, 2020

Works great! Set one up for titancasket.com. Team was extremely responsive in helping me get set up for a few questions I had, but it's mostly self-service. Really exciting and we've seen good traffic to the tool already.

Titan Casket
United States
9 months using the app
September 29, 2022

Best app and best assistance, on point every time and no waiting at all. Solved my issues and custom needs very fast.
Thanks guys!

mysimplicated
Romania
9 months using the app
January 9, 2018

I have been exploring this app for several months. The developers have been very responsive any bugs that have cropped up.

I have moving away from BOLD apps and had a very bad experience with their product builder app. This app has a better interface, updates quicker, and is has the extremely critical feature of image overlays. (We have a very customization product that would have required thousands of individual images to represent correctly).

The app is a bit young, but they are actively making improvements. I will update this review after we have it live for several months.

Black Arch
United States
8 months using the app
April 7, 2022

Does everything I need without a high price! $15 for complete customization is pretty great. It works very very well, though it is a bit confusing to use at first but I eventually figured it out. Don't forget to compress your photos before you upload them or they will take a while to load, there are free compressors you can use online.

CutieCatsCorner
United States
8 months using the app
October 6, 2022

The amount of effort put into helping us out and customizing the app how we like has been phenomenal. The app is very sophisticated, but had some limitations for our purposes, but they were able to customize it to work for us.

AVP Broadcast
Canada
8 months using the app
January 27, 2022

This app really helps our business. In addition, the support staff are always kind and they give us prompt response to my questions.

BONAVENTURA (ボナベンチュラ)
Japan
8 months using the app
October 29, 2017

Great app!.
I have this app on my store and is very helpfor and make it easy to my Customers

Riptideisrael
Israel
8 months using the app
November 24, 2021

Very nice app and very helpful customer support. In many time we do have some setting problem so having a team which responds to various requests and quickly is great and nice .We are happy work with them and enjoying the APP.

heicko-bewegt
Germany
8 months using the app
August 24, 2023

The Custom Product Builder app revolutionizes the way we offer customizable options. The interface is sleek, user-friendly, and highly intuitive. The support team is responsive and goes the extra mile. A must-have for any store that values customer engagement and personalization!

Schrankdesign.de
Germany
7 months using the app
September 12, 2018

We truly loved the app for customization feature due to its clean intuitive design and the support that exceeded all our expectations: responsive, understanding and incredibly helpful! Ilya made it just perfect for us and we believe truly it's one of the best customization apps out here! Highly recommend!

IENKI IENKI
United Kingdom
7 months using the app