Reviews (2,307)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing business operations like inventory management, commission calculations, and accounting. Its customizable reports, support for data export to Excel and Google Drive, and automation of financial reports save significant time. The app accesses detailed Shopify data fields, offering deeper insights. Merchants appreciate the user-friendly interface and responsive customer service, which assists effectively with custom reports and quick issue resolution.
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**UPDATE** this WAS a great app with amazing support, but like all good apps -- with time they seem to have dropped the amazing support piece. I needed a report fixed during the most critical time for an online store (early december) and they ignored all messages for TWO WEEKS (and told me it was their Thanksgiving break). I finally got a hold of them and they said they would update it by the following day -- but they didn't update it, and then they had an auto response that they were gone for the weekend. This experience has been so stressful and I'll be looking to replace this app. Thought I should leave my update here so others don't fall into the trap of all the good reviews from earlier times (I was one of them!)
This app does exactly what it says it will, and the customer service is second to none. You can live chat to have a report adjusted or created in real time, so far they've always been available. I HATE when apps have live chat support but are never actually there to support -- its made a huge difference for us and I really encourage the use of this app.
I spent a lot of time configuring custom entry fields for customer contact info that I could not export through the order export function. Reuben from Data Expert customized a report for me in minutes that gave me exactly what I needed and pulled the extra order info that I needed. Highly recommend this app!
the team is super awesome & task centric. i wanted custom reports & the team did their best to ensure the business operations goes smoothly. they understand the need of start ups & are too flexible to accomadate all & even the tiniest of our requirements. i really vouch for them with my amazing experience
Customer service is phenomenal. Started a free trial to play around the reporting and explore, but received a chat and an email from the Data Export team asking for assistance with any custom report. Within 24 hours, we had the report we needed, instantly signed up for the paid version which will pay itself back in the first week due to the saved hours of manually inputting sales receipts due to the particular way we were recording our sales info. Cannot recommend enough.
This app is great! Still figuring it out but the help was instant and really good! Was able to help me quite quickly.
Data export is good, will recommend them anywhere at anytime. What i love most is their swift customer care response
--- UPDATE 10/7/20
Actually, I asked them to do something very simple. I simply want to reverse order the report by the date. Support said they would have to do that for me. Great. I assumed it would take 5 minutes. After realizing oh, they didn't do it yet, he said it would be 3 hours. Meh, okay, makes sense. Even tho it's one silly line of SQL, they should just offer that option as part of the app. I finally get an email *the next day* saying it's done. I test it and the report is indeed sorted descending, BUT THE DATA IS ALL WRONG! This really pisses me off. This is the smallest, simplest thing I'm asking (from my perspective, I understand I am biased), and they take a day to do it, then mess up my report so now I have to recreate it. This really pisses me off. But, on the plus side the support chat is very responsive! --- Old review from 10/6/20
I used this to send sales reports to my partners. It was a bit tricky to figure out, and it still is, BUT the support was SUPER RESPONSIVE and helpful! It's been years since I touched the app, but the reports have been very reliable and well worth it! I was just adding a new report (after years), and I was having trouble with a new feature, and the chat support WAS SUPER QUICK AND SOLVED MY PROBLEM QUICKLY! Excellent! I'm going to start making more reports for myself. Great app, great price (I think I pay $15 a month, I started early w/ them, they may have changed their price by now, IDK)
Sir, we have a new version of Data Export, which allows you to apply instant filters and sort to the reports. You can apply multiple filters for fields that are present or not present in the report.
Thank you!
Great support!!! Any Problem i've had so far was solved within minutes. Thank you so much. Best regrads, Stefan
they are simply the best.
They will help you optimize the export till you satisfaction.
Very quick reply and friendly.
thank you
Amazing reports, literally everything you need to know - and even better support. THANKS SO MUCH to Sam and John for making my life so much easier!