Reviews (2,308)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its customizable reporting capabilities, which enhance operational efficiency by automating detailed Shopify Payment Transaction and inventory management reports. The app supports both pre-made and customizable reports with options for direct export to Excel or Google Sheets and scheduled exports. Customer support is noted for being responsive and effective in resolving issues and assisting with complex customizations.
Refine
-
By rating
--- Update Feb 2025
I just realized they updated their app offering different tiers. I've been with them almost 10 years. They put me on the top tier ($20/mo) when I'm only using bottom tier level of service ($5/mo). But I didn't even know they did this! Very frustrating! And my reports have started failing too! Maybe avoid? Also, unlike I said in previous reviews, I see nowhere to get support, ...
Sir, we have a new version of Data Export, which allows you to apply instant filters and sort to the reports. You can apply multiple filters for fields that are present or ...
The reports are unreliable, they don't run when scheduled to which is a nightmare to work with and Shopify says it is an supported app sp I guess they haven't updated or done maintenance to new APIs
Support is working on reports that are online without making a copy of them. This is a serious problem in the process, I have never seen this level of incompetence before, it simply should never happen.
On top of this, support is making changes to the online reports used for logistics that have not been requested, making the report crash.
Very disappointed with the carelessness of support- staff said they would update the app because it was so slow but they deleted it and all our reports without any consultation. Having explained how important it was to our business the staff promised to restore things, and kept promising...until they went home for the weekend. During this time they promised a 24-hr solution but this never ...
The reports are full of mistakes, missing items, double entries, etc.
Lots of reports but hard to set up as the 'live human chat' is so frustrating! The people on the other end seem to struggle to answer even basic questions (could be a language barrier as the chat is based in India?) If you need any historical data on your inventory this is not possible. I am sure when you figure what reports you need and how to adjust these to your needs the app will be of value ...
I feel bad to put a 2 stars review as the support is very reactive and is trying their best to help you.
But the product itself was just built totally the wrong way. It's ultra complicated to use, I've been using several export tools already and the logic behind this app is just a nightmare to understand. It made me lost few hours, I need now to find an alternative.
They told me they will make a ...
Sir, we have updated Data Export since this review was written. In the new version, you can create or view custom reports instantly.
I request you to try our app which is ...