Reviews (2,281)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive reporting capabilities, offering both pre-made and customizable options with features like automated reporting and multiple format exports. Its seamless integration with tools like Google Drive enhances its utility. The customer support is particularly praised for its responsiveness and helpfulness in customizing reports and solving issues, making it a crucial tool for enhancing business operations and data analysis.

September 9, 2024

I had used Data Export and recently began having major issues with it's export feature to Google Drive. It would randomly scramble some data points (for example: rather than having the Delivery Date in the correct column, it would randomly show some other Value there). The Schedule feature was set to an hourly report, but it became extremely buggy (at two points it stopped exporting altogether). Support did put in an effort to help me, but it's beyond frustrating that this has happened at least 5 times and I rely on this for my bakery to process orders. At this point, I had to uninstall the app as support takes hours/days to reply. They aren't able to fix all my issues, and they can't explain why the Scheduler doesn't export every hour on the hour as promised. There were way too many work arounds required as well. For example, they couldn't figure out how to append new data to an existing tab on my Google Sheet, so they had to create a brand new tab and I had to manually copy/paste all data between tabs. While I would have given this app 5 stars in February, there are way too many bugs that have occurred this past summer and I won't be using this app moving forward.

Ollie's Great Bakery
United States
8 months using the app
December 8, 2018

added app, logged in, clicked a report, it downloaded no data. then, I tried to view another report and it wants me to upgrade. here is a big hint for your sales funnel: DELIVER VALUE FIRST, THEN ASK FOR MORE MONEY. I won't be continuing with this product.

top drawer records
United States
7 minutes using the app
Estore Automate replied May 7, 2021

Sir, We have a 15-day free trial of Data Export. During the 15-day trial, we create any type of custom report for free.

The plan is charged only if you continue after 15 days.

Please contact us by email if you have any questions.

May 7, 2021

Did not install. Crashed while asking for our email. Huge pain - a lot of data risk and privacy. Beware

TheCustomGoodsCo
United States
1 minute using the app
Estore Automate replied May 7, 2021

Sir, We ask for an email upfront so we can send automated reports, which is the main function of Data Export. We also send product updates to the signup email.

Data Export has been in the Shopify store for more than 5 years and served thousands of merchants. You can review the Data Export privacy policy, that complies with Shopify app store guidelines.

Please contact us by email if you have any other questions.