Reviews (2,273)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to automate and customize detailed reports, surpassing Shopify's native features. They appreciate the option to schedule reports to Google Drive and tailor them to specific business needs. The support team is frequently praised for their quick and expert assistance with complex data requests and custom report creation. Some merchants have expressed a wish for faster loading times, but overall, they find the app to be a crucial tool for data management and analysis.
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I had used Data Export and recently began having major issues with it's export feature to Google Drive. It would randomly scramble some data points (for example: rather than having the Delivery Date in the correct column, it would randomly show some other Value there). The Schedule feature was set to an hourly report, but it became extremely buggy (at two points it stopped exporting altogether). Support did put in an effort to help me, but it's beyond frustrating that this has happened at least 5 times and I rely on this for my bakery to process orders. At this point, I had to uninstall the app as support takes hours/days to reply. They aren't able to fix all my issues, and they can't explain why the Scheduler doesn't export every hour on the hour as promised. There were way too many work arounds required as well. For example, they couldn't figure out how to append new data to an existing tab on my Google Sheet, so they had to create a brand new tab and I had to manually copy/paste all data between tabs. While I would have given this app 5 stars in February, there are way too many bugs that have occurred this past summer and I won't be using this app moving forward.
added app, logged in, clicked a report, it downloaded no data. then, I tried to view another report and it wants me to upgrade. here is a big hint for your sales funnel: DELIVER VALUE FIRST, THEN ASK FOR MORE MONEY. I won't be continuing with this product.
Sir, We have a 15-day free trial of Data Export. During the 15-day trial, we create any type of custom report for free.
The plan is charged only if you continue after 15 days.
Please contact us by email if you have any questions.
Did not install. Crashed while asking for our email. Huge pain - a lot of data risk and privacy. Beware
Sir, We ask for an email upfront so we can send automated reports, which is the main function of Data Export. We also send product updates to the signup email.
Data Export has been in the Shopify store for more than 5 years and served thousands of merchants. You can review the Data Export privacy policy, that complies with Shopify app store guidelines.
Please contact us by email if you have any other questions.